I have been working at Signature Coombe Hill Manor since March 2018. Working in a care setting was new to me, having been in the banking sector all of my working life, but I have to say that I have fallen in love with the care sector. The first time I came to Coombe Hill Manor was for an interview for my current role. From the minute I walked in the front door, I was met with smiles and a feeling of warmth. I felt at ease even though I had an interview to undergo. Since then, I have been in awe of how deeply staff and management care about what they do. One of my responsibilities is to recruit staff for the home. The team and I ensure we recruit people who will embrace the ‘Signature Values’ so that our residents can continue to expect high levels of care and service excellence.