Delivering peace of mind
Resident and family stories
Behind every apartment and every service at Signature are the lives of real residents. This section shares first-hand accounts from residents and their families, showing how life here feels day to day, from the small comforts that matter most to the quiet support that makes them possible.
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A PLACE TO BE YOURSELF
Life at Signature is shaped around who each resident is and how they wish to live. Private apartments, refined shared spaces and first class support create an environment where routines, interests and relationships are allowed to continue naturally. It’s a setting where comfort and independence come first, and where every resident can feel recognised, respected and at ease.
Life at Signature
Testimonials from residents and their loved ones
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“My mother has been at Signature at Reigate Grange from when it opened in 2018. The care she has received, as a resident with Alzheimer’s and crippling arthritis, has been nothing but outstanding. The staff treat my mother with the utmost respect. They are patient and kind and genuinely concerned for her well-being.”
Donatella E (Daughter of Resident)
- Reigate Grange
“My mother stayed at Signature at Ascot for respite care after suffering a nasty break of her wrist. The staff were very friendly and helpful which included taking her back to the hospital for outpatient appointments. They even made her a birthday cake as her birthday fell during her stay. Highly recommended.”
Charles D (Son of Resident)
- Ascot
“We thoroughly recommend the home. My father moved here aged 100 years. Dad has constantly said how excellent the staff are. They are attentive, respectful and so kind. The atmosphere is cheerful and welcoming for all the family, while also understanding of all complex needs. Above all this, Dad loves the decor of the place and he has been able to join in activities that he wouldn’t have been at home.”
Caroline F (Daughter of Resident)
- Hornchurch
“My mother is staying at this excellent home, and we’re beyond impressed with the care, facilities, food, and surroundings. Above all, the exceptional kindness and patience shown to us all standout. The luxurious premises feel like a cruise ship, with a happy, friendly atmosphere and plenty of activities. We can’t praise the team highly enough!”
Eleanor C (Daughter of Resident)
- Caversham
“My partner, at 54, has advanced Alzheimer’s and faced challenges in other care homes, but since moving here, she’s had no issues. The caring staff and management have made a huge difference—I see it in her smiles. The home is modern, clean, and her room is immaculate, with plenty of activities and excellent food. The care and dignity she receives are truly ten out of ten. Thank you!”
Graham H (Partner of Resident)
- Caversham
“My mum has been a resident at Signature at Caversham since opening. She transferred from another care home, so we already had care home experience. At the time of transfer my mum was unhappy, staying in bed all day and frankly didn’t want to continue living. The change in her has been amazing. The care from the staff has been fantastic. She gets up every day and joins in all the activities offered. We believe that Signature has given her a new lease of life.”
Anne S (Daughter of Resident)
- Caversham
A place to call home
Discover life at Signature at Highgate for yourself. Download our brochure or call 020 4581 6970 to arrange a personal visit and experience our luxurious home-from-home.