Our Commitment to ESG
At Signature Senior Lifestyle, we believe exceptional care isn’t just about what happens inside our homes, it’s about how we care for the world beyond them. Our commitment to Environmental, Social, and Governance (ESG) principles is reflected in everything we do.
As a leading residential care provider in the UK, our award-winning homes combine luxurious surroundings with personalised, high-quality care. But delivering excellence in a Signature home goes beyond care and comfort; our ESG principles guide us to operate responsibly, sustainably, and transparently for our residents, our communities, and our planet.
Why ESG Matters in the Care Sector
In the care home sector, meaningfully integrating ESG principles is a commitment to act with integrity and foresight. Care homes are more than places to live; they are communities where safety, dignity, and wellbeing thrive.
By embedding ESG principles into our operations, we ensure that every decision we make supports these values:
- Environmental stewardship: Protecting our planet for future generations.
- Social responsibility: Putting people, residents, team members, and communities, at the heart of everything we do.
- Governance excellence: Operating with transparency, accountability, and the highest ethical standards.
For Signature, ESG is essential to creating sustainable, thriving environments where residents and team members feel supported, families feel reassured, and communities feel enriched.
BUILDING FOR TOMORROW
From the way we design our homes to how we operate them day-to-day, environmental sustainability is central to our approach. By prioritising low-impact sites and enriching biodiversity, we transform underutilised spaces into vibrant, green communities.
Our homes feature cutting-edge, energy-efficient systems, and we’re committed to reducing resource consumption through renewable energy generation, retrofitting existing properties, and adopting sustainable procurement and waste management practices.
By striving for the ‘Excellent BREEAM standard in new developments, we’re not just meeting today’s environmental expectations-we’re building for tomorrow.
A place to call home
Delivering peace of mind
A PEOPLE FIRST APPROACH
At Signature, our residents are at the heart of everything we do. We’re proud to provide exceptional, personalised care that supports dignity, independence, and happiness.
From bespoke care plans to nutritious dining options, and from vibrant community activities to spacious private accommodations, we create environments where residents feel safe, respected, and valued.
Our commitment to social responsibility also extends to our communities and team members:
- Collaborating with local suppliers, charities, and initiatives.
- Supporting our team members with regular training, fair pay, and wellbeing programs.
- Promoting inclusivity and reducing the gender pay gap.
We’re proud to create communities where everyone feels supported and connected.
“My mother has been at Coombe Hill Manor for a year. She has quite severe dementia. The staff at Coombe are extremely patient and kind. My mum is always treated with dignity and sensitivity. She has a lovely room which is always clean and tidy. The food is good, and her changing dietary needs are catered for. My mum loves going to the garden which is beautifully maintained. The activities provided are wonderful, and there are also trips out. I would have no hesitation in recommending Coombe Hill Manor as an excellent care home.”
LT (Daughter of Resident)
Coombe Hill Manor
Since my sister has been in Signature she has been treated with kindness and compassion by everyone at the home. I cannot praise the staff too highly as they do their work efficiently and always with a smile. She needs a great deal of care but nothing is too much trouble. I would recommend Signature at Banstead as a top class care home.
SM (Sister of Resident)
Banstead
I cannot recommend Coombe Hill Manor more highly. The staff are so kind, patient, and caring and always available to chat about any concerns we might have. They helped us so much with the actual move, keeping us fully updated on how she was settling. All her needs are met and she is treated with dignity and respect even when her behaviour is challenging.
She is settling well and enjoying the many stimulating activities provided. My family and I could not be happier with our choice of home.
Penny L (Daughter of Resident)
Coombe Hill Manor
Frequently Asked Questions
What does ESG stand for at Signature?
How does Signature promote environmental responsibility?
What does “social responsibility” mean in practice?
How does governance factor into ESG at Signature?
How will families see ESG in practice on site?
Visitors may notice thoughtful building design (green spaces, energy systems), engagement with community, use of local suppliers, and a home where resident wellbeing and team members care are maintained with high standards.
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