I trained at The Nightingale School of Nursing at St Thomas’s Hospital, gaining the coveted Nightingale Badge. Much of my career has been spent in hospitals, where I specialised in trauma and orthopaedics before moving into management. This culminated in my role as Director of Clinical Services, where I oversaw all clinical areas within the hospital.

About 15 years ago, I wanted to move into social care in order to really get to know those in our care and their families. I joined a nursing home in Guildford as Deputy Manager and progressed to become General Manager. During this time, the home was taken over by Signature and became part of the Signature family.

I have also undertaken a couple of regional roles within social care. Through these experiences, I realised that the role I love most is that of a Home Manager. For me, it is incredibly rewarding to learn and understand the needs of everyone within our home, ensuring that goals are achieved, questions are answered, and everyone feels heard and valued.

I am firmly committed to Coombe Hill Manor and to those who live and work here. As a team, we strive to achieve the best, and more, for all our residents, constantly looking at where we can make a difference and make someone smile. It is a privilege to be able to make a positive difference to our residents, their families, and our staff.

As Client Liaison Manager, I am your first point of contact when you make an initial enquiry. I am committed to handling your enquiry with care and integrity, supporting you and your family throughout the process, from initial viewing to move-in, offering my full support, trust and guidance, as well as a listening ear. Having spent most of my career working within the banking and finance sector, the last six years working in social care have been very enlightening for me. I have learnt so much about elderly care and continue to learn something new each day. I have also had the honour of meeting some wonderful people and it has been a privilege to be part of their personal journey. Hand on heart, I can truly say that this is the best job in the world, where each day brings a new challenge and experience.

I have over 16 years’ experience delivering advanced medical and surgical nursing across both the NHS and private sector. Throughout my career, I have held senior leadership roles including Director of Nursing, Clinical Director and Band 8a Senior Nurse, with extensive training in critical care and high dependency settings. I completed my pre and post graduate studies at the Florence Nightingale School of Nursing and Midwifery, King’s College London, including an MSc in Gastrointestinal Nursing, and trained as an Advanced Nurse Practitioner at City, University of London.

I am deeply passionate about my profession and committed to creating a positive, compassionate experience for our residents and their families. In my role as Clinical Services Manager at Signature, I play a key part in upholding and enhancing the ethos of the home, while supporting and developing our team to deliver the very highest standards of care.

I have been working at Signature Coombe Hill Manor since March 2018. Working in a care setting was new to me, having been in the banking sector all of my working life, but I have to say that I have fallen in love with the care sector. The first time I came to Coombe Hill Manor was for an interview for my current role. From the minute I walked in the front door, I was met with smiles and a feeling of warmth. I felt at ease even though I had an interview to undergo. Since then, I have been in awe of how deeply staff and management care about what they do. One of my responsibilities is to recruit staff for the home. The team and I ensure we recruit people who will embrace the ‘Signature Values’ so that our residents can continue to expect high levels of care and service excellence.