- When you email us, unless specified otherwise our Client Liaison Manager will endeavour to make contact with you by phone within 48 hours.
- During the call we will aim to find out more about your personal situation and will give you an overview of how we may be able to support you moving forward.
- We will discuss the different types of care provision we can offer at your chosen location along with the home’s individualised facilities, our pricing structures and the fundamentals of our contract.
- Should you wish, we can send you a brochure by email or post, giving you more information about staying at a Signature care home.
- If you request email correspondence, we will respond within 24 hours with additional information about what our care homes have to offer, including FAQs on pricing and guidance on funding.