What to expect when you call us with an enquiry

  • When you phone a Signature Care Home directly, our friendly reception team will help guide you to the most appropriate team member to assist you. This would normally be our Client Liaison Manager but any member of our senior team will be able to support with your enquiry.
  • When you get in touch, our team will guide you through our pricing, explain how the assessment process works and talk through our terms and standard contract, giving you the opportunity to ask any questions along the way.
  • We will talk you through our pricing structure, assessment process and direct you to our website to enable you to see our terms and conditions which includes our standard contract.
  • We will invite you to visit our care home at a convenient time for you, where you can meet our team, explore the home and talk through your individual requirements, care needs and any questions you may have.