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Coronavirus Update

Further to my recent communication, I would like to provide you with an update on the current status of our home operations. Firstly, I would like to report that, in the main, it is ‘business as usual’ at Signature despite the unprecedented challenges we all face in these times of lockdown. Whilst staffing levels continue to be impacted by isolation protocols, we are maintaining sufficient cover across all departments and ensuring that our residents receive the best possible care and attention.

I would like to thank all residents and family members for respecting our current no visitor protocol. I totally appreciate how difficult this must be however rest assured that we remain fully focused on the wellbeing and safety of our residents. In order to promote regular contact with family and friends we have introduced heightened technology initiatives at each home which will allow our residents to stay in virtual contact as and when required.

I’m delighted to report that across all our homes we have been inundated with messages of goodwill and support from local community groups. This is testament to the enduring relationships we have built with our wider communities and validates the spirit of human kindness which resonates with us all at times like these.

We will continue to keep you informed as the situation evolves and circumstances within our home operations change. Your support is incredibly important to us and we thank you sincerely for your understanding.

Sincerely,

Aidan Roche

Chief Executive Officer   

A Luxury Care Home in Hertford

Bentley House care home in Hertford is located in an ideal location close to Hertford town centre with all its shopping and entertainment options.  Nearby to Hertford North and Hertford East rail stations, there are excellent transport links to London and other areas of Hertfordshire.

With a choice of 67 sizeable studios and one-bedroom apartments, each suite has its own wet room style bathroom and kitchenette.  We can offer assisted living care for both individuals and couples, with private telephone lines and free wifi also available in each apartment.

Our staff are experienced, friendly and completely dedicated to providing the best care while making Bentley House feel like home for all our residents.

 

“Signature’s slogan “The new benchmark in care” is most appropriate.

In all my research, centred on the Peterborough/Cambridge area, I have not found any care home which provides such standards of care and facilities. Well done Bentley House ”

(comment from carehome.co.uk from a resident)

Watch our new video, in which our resident, Sylvia, talks about some of the things that make Bentley House so special.

Bentley House Nursing Home Facilities

Our nursing home has a great range of facilities on-site for our residents to enjoy.  There is a cinema, which is in constant use by residents and families and even by visiting grandchildren.  We also have a spa and therapy suite, a hair salon, quiet lounges and a fully equipped library.  With two outstanding restaurants, a bistro and a café, there is plenty of choice for formal or more casual dining.

Life is never dull at Bentley as we have a large activities team who provide trips out, visiting speakers, one to ones and activities which are chosen by the resident committee.

“A most pleasant experience. All the staff greeted me by my name, with a smile and no request was ignored. I was there for respite after an operation and was reasonably self-sufficient. I was truly amazed at the patience and care are given to the disabled residents in wheelchairs by all the staff. Activities varied and interesting. Keep fit-fun, cinema and a luxurious nightly change of films. Great!” (comment from carehome.co.uk, from a resident)

Dementia Care in Hertford

We also offer a separate dementia care area. This area has been designed in collaboration with research conducted by the University of Stirling and ensures that the environment is as dementia friendly as it could be.  Comfortable, open plan naturally lit and staffed by our specially trained dementia nursing team, it offers unique support for those residents requiring specialist dementia care.

“All aspects of this home are very good. The staff in the dementia unit especially are very caring and pleasant. I am kept informed about my mothers care at all times. Very good liaison with local GP all in all very satisfied.” (comment from carehome.co.uk, son of a resident)

Signature at Bentley House is committed to providing the highest quality care and making our residents feel comfortable, supported, inspired and – most of all – happy.  We would love to show you how we can help you or your loved one.

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To view the latest food hygiene rating for the home, please click on this link.

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