My role is to help families and residents from their very first enquiry through to moving in to our home. It can sometimes be a very difficult and emotional time with a huge transition for everyone involved. It gives me real pleasure to take people on a tour of our home and then see them settle in, make new friends and join in with activities that they were no longer able to do before coming to Signature. I love seeing the smiles on the faces of family and friends when they come to visit their loved ones, knowing that they made the right decision to come to Signature. It’s such a rewarding job!