- Should you wish to move into one of our homes, we ask for a reservation deposit equal to 2 weeks’ residence fees which will secure your apartment. We will provide you with a receipt which details the terms and conditions of the reservation deposit. The reservation deposit receipt also confirms that should you move into the home, the deposit will be deducted from your first invoice.
- Upon receipt of the reservation deposit we will ask you to complete a form that will request access to yourself or your loved one’s GP reports and we will detail any further requirements enabling us to better understand who would be the most appropriate contacts.
- When our clinical team have completed your assessment, they will be able to provide your Client Liaison Manager with your final individual pricing.
- We will then send a “Confirmation of Fees letter” and fully completed contract for yourself or your loved one to review.
- We will then discuss a suitable day for you to move into your new home, arrange for contracts to be signed and look forward to welcoming you. Should you decide not to move into the home then we will fully refund your deposit.