Can my contract be terminated?

Yes, your contract may be terminated under specific circumstances. This may include situations where:

  • A resident’s needs would be better supported in a different type of accommodation.
  • A resident requires care or support that the home is not able to provide.
  • A resident needs to move into hospital care on a long-term basis.
  • A resident’s behaviour changes in a way that means the home can no longer meet their needs safely.
  • Care fees have not been paid for a significant period of time.
  • It becomes necessary for the home to close.

In any of these situations, we would always discuss matters fully with the resident and their family, provide clear explanations, and work together to agree the best possible next steps, offering support and guidance throughout the process.’