General Manager

Sonya Fenwick

Growing up in a family of three nurses, it felt only natural to follow in their footsteps. I qualified in South Africa after completing a four year Integrated Nursing Course at Tygerberg Hospital in Cape Town, becoming qualified in General Nursing, Midwifery, Psychiatry and Community Healthcare. Wanting to deepen my knowledge, I went on to specialise for an additional year in Mental Health.

After travelling and working across Europe, including Switzerland, Greece and Israel, I settled in the UK and spent 15 years with one of Bupa’s largest nursing homes, progressing through roles including Nurse, Clinical Services Manager, Training Coordinator and Deputy Manager. During this time, I studied Dementia at Kingston University, gained my mentorship qualification at City University, and led the home to achieve Gold Standards Framework Beacon status for End of Life Care, the highest accolade in this field, which the home continues to hold.

I joined Signature at Coombe Hill Manor as Care Services Manager and was appointed General Manager in June 2016. I am deeply passionate about resident care and ensuring the highest standards are reached and maintained. Every person in our community has a voice, and we are here to support their choices, respect their dignity, and provide the care they need to begin a new chapter at Coombe Hill Manor. Together with a wonderful team, we focus on creating meaningful moments, always asking, what else can we do, and providing true peace of mind for families.

Client Liaison Manager

Mark Luxford

I originally joined Signature back in 2020 and thoroughly enjoy showcasing Coombe Hill Manor to families and prospective residents alike.   The home has grown organically from strength to strength over time and has built an impressive reputation for delivering premium care coupled with exceptional hospitality services.  Our strategy around person centred care is not only amplified through our robust and bespoke care plans but through a range of meaningful resident activities both internally and externally.  With so many features on offer including fine dining and wellbeing facilities, I look forward to welcoming you to our award-winning home sometime soon.

Client Liaison Manager

Monika Patel

As Client Liaison Manager, I am your first point of contact when you make an initial enquiry. I am committed to handling your enquiry with care and integrity, supporting you and your family throughout the process, from initial viewing to move-in, offering my full support, trust and guidance, as well as a listening ear. Having spent most of my career working within the banking and finance sector, the last six years working in social care have been very enlightening for me. I have learnt so much about elderly care and continue to learn something new each day. I have also had the honour of meeting some wonderful people and it has been a privilege to be part of their personal journey. Hand on heart, I can truly say that this is the best job in the world, where each day brings a new challenge and experience.

Clinical Services Manager

Lynne Arenas

I have over 16 years’ experience delivering advanced medical and surgical nursing across both the NHS and private sector. Throughout my career, I have held senior leadership roles including Director of Nursing, Clinical Director and Band 8a Senior Nurse, with extensive training in critical care and high dependency settings. I completed my pre and post graduate studies at the Florence Nightingale School of Nursing and Midwifery, King’s College London, including an MSc in Gastrointestinal Nursing, and trained as an Advanced Nurse Practitioner at City, University of London.

I am deeply passionate about my profession and committed to creating a positive, compassionate experience for our residents and their families. In my role as Clinical Services Manager at Signature, I play a key part in upholding and enhancing the ethos of the home, while supporting and developing our team to deliver the very highest standards of care.

Dementia Care Manager

Alex Joseph

I started my career in health and social care as a Senior Carer and gradually progressed through roles including Team Leader, Care Practitioner, and Care Compliance Manager. These experiences have shaped my deep commitment to delivering high-quality, person-centred residential and dementia care. I hold a Master’s in Psychology and have recently completed a Postgraduate Diploma in Occupational and Business Psychology from Kingston University. I am a Graduate member in British Psychological Society (BPS) and currently doing my Level 5 in Leadership and Management to further strengthen my skills in leading care teams effectively.

I have been actively involved with the Care Workers’ Charity, particularly in exploring the application of AI in health and social care. As part of this, I have had the opportunity to speak as a delegate at various national events, including the Home Care Association Summit 2024. I am passionate about creating positive environments where residents feel valued and where teams are empowered to provide outstanding care every day.

Residential Care Manager

Sonia Roberts

I started my career in care after graduating from university in 2018 and I became a carer whilst figuring out what I wanted to do long term but after a few weeks I knew I wanted to progress my career in the care sector. Shortly after this I became a Care and Training Practitioner progressing to Care Coordinator and then became a Registered Branch Manager with the CQC in a span of 3 years in domiciliary care in Wimbledon. I absolutely loved making a difference to people’s lives every day in their homes but I wanted to expand my knowledge and experience within the care home sector. Since the moment I walked into Coombe Hill Manor I was greeted by smiles and warmth from team members to our residents. Truly the residents are at the heart of everything here and the team on really care about making Coombe Hill a lovely place to live.

Head of housekeeping

Martina Mydlarova

I have been working at Coombe Hill Manor as Head of Housekeeping for over five years. Prior to this, I spent seven years working as Head of Housekeeping at a B&B. I have lived in the UK for 20 years, originally moving from Slovakia, where I studied fashion design.

Outside of work, I enjoy going to the gym, swimming, cycling and watching movies. Since joining Coombe Hill Manos, I have gained valuable experience in the elderly care sector. I love meeting new people and learning about different cultures, and above all, it is our residents who make Coombe Hill Manor such a special place to work.

Maintenance Manager

Marius Ciupitu

I came into the UK in August 2012, previously working in Denmark, where I was self-employed since 2000, specialising in painting, decorating, and landscaping. Once in the UK, I began working as a Maintenance Assistant at Buxton Lodge -Care UK until 2014, before moving to Destafford School in Purley as a Senior Site Assistant. In 2016, I progressed to a Maintenance Manager role where I worked  with Greensleeves Care. In 2019, I started my career as Maintenance Manager with Signature at Coombe Hill Manor. I am passionate about my work and take great pride in creating a safe, comfortable, and welcoming environment for residents. I value the time spent interacting with residents and enjoy contributing to the smooth running of the home.

People Services Manager

Riona Scannell

I have been working at Signature Coombe Hill Manor since March 2018. Working in a care setting was new to me, having been in the banking sector all of my working life, but I have to say that I have fallen in love with the care sector. The first time I came to Coombe Hill Manor was for an interview for my current role. From the minute I walked in the front door, I was met with smiles and a feeling of warmth. I felt at ease even though I had an interview to undergo. Since then, I have been in awe of how deeply staff and management care about what they do. One of my responsibilities is to recruit staff for the home. The team and I ensure we recruit people who will embrace the ‘Signature Values’ so that our residents can continue to expect high levels of care and service excellence.