Introducing the Coombe Hill Manor team

At Signature, we recruit and train only the best people – those who share the values that lie at the heart of our approach. Our award-winning care team is committed to person-focused care responsive to the needs and preferences of individual residents.

We believe that exceptional care extends far beyond caring for our residents’ physical help and have specialist teams dedicated to hospitality, activities, dining and more.

Watch our video, in which Coombe’s General Manager introduces the home and its care ethos.

Meet the team in person

There’s no better way to get a sense of the kind of people who make Signature at Coombe Hill Manor what it is than to meet them for yourself.

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Could you be part of the Signature family?

If you believe that you possess the skill, compassion and dedication required to become a Signature care team member we would love to hear from you. Visit our careers page to learn more about what it’s like to be a member of the Signature family and how you can apply to current vacancies.

 Visit Our Careers Page

General Manager

Sonya Fenwick

Growing up in a family of 3 nurses, it was only natural for me to follow in my family’s footsteps. I qualified in South Africa as a nurse having completed the 4 Year Integrated Nursing Course at Tygerberg Hospital in Cape Town. After, I felt like a jack of all trades being qualified in General, Midwifery, Psychiatry and Community Healthcare. As I was only 21, I did not feel that I had a broad enough knowledge and decided to specialise an additional year in Mental Health. At the end of my year in Stikland Hospital, I travelled Europe working in Switzerland, Greece and Israel where I met my husband Michael. We continued to travel together spending 6 months of the year in England which allowed me to keep my Nursing skills updated working privately and in various hospital in London. After working for one of Bupa’s largest care homes for 15 years, alongside studying Dementia at Kingston University, I joined Signature at Coombe Hill Manor as Care Services Manager. I am passionate about resident care and ensuring that high standards are reached and maintained. Every person living in our community has a voice and we are here to support their choices while respecting their dignity and providing them with the support they need to start a new life at Coombe Hill Manor. I was appointed to the role of General Manager in June 2016, and with a great team, we are here for the residents, providing peace of mind to families. Working with the residents in making memories, always looking for “what else can we do” moments.

Client Liaison Manager

Mark Luxford

I originally joined Signature back in 2020 and thoroughly enjoy showcasing Coombe Hill Manor to families and prospective residents alike.   The home has grown organically from strength to strength over time and has built an impressive reputation for delivering premium care coupled with exceptional hospitality services.  Our strategy around person centred care is not only amplified through our robust and bespoke care plans but through a range of meaningful resident activities both internally and externally.  With so many features on offer including fine dining and wellbeing facilities, I look forward to welcoming you to our award-winning home sometime soon.

Client Liaison Manager

Monika Patel

As Client Liaison Manager, I am your first point of contact when you make an initial enquiry. I am committed to handling your enquiry with care and integrity, supporting you and your family throughout the process, from initial viewing to move-in, offering my full support, trust and guidance, as well as a listening ear. Having spent most of my career working within the banking and finance sector, the last six years working in social care have been very enlightening for me. I have learnt so much about elderly care and continue to learn something new each day. I have also had the honour of meeting some wonderful people and it has been a privilege to be part of their personal journey. Hand on heart, I can truly say that this is the best job in the world, where each day brings a new challenge and experience.

Clinical Services Manager

Lynne Arenas

I have provided advanced medical-surgical nursing services for over 16 years, in both NHS and the private sector. I worked as a Director of Nursing, Clinical Director, and a Band 8a Senior Nurse, with extensive trainings in critical care and high dependency units. I pursued pre- and post-graduate education at the Florence Nightingale School of Nursing and Midwifery, King’s College London for MSc in Gastrointestinal Nursing amongst others and City University, London as an Advanced Nurse Practitioner. I am passionate about my work and dedicated to creating a more positive experience for our service users and their families. Being with Signature as a Clinical Services Manager, I am instrumental in maintaining and improving the ethos of the Home as well as supporting our staff in their professional development.

Dementia Care Manager

Justyna Johnson

I am originally from Poland, and I have been in the health sector for over 18 years where I was a Care assistant, Senior carer, and Care manager in Residential and Dementia Care.  In 2014, I joined Signature at Coombe Hill Manor as Dementia Care Manager. I have a passion for Dementia care and it is my belief that all people living with Dementia can lead a happy and fulfilled life in the right environment. My role as Dementia Manager is to support the care team in delivering exceptional and passionate person-centered care to our residents with a focus on suitably stimulating activities in a pleasant homely environment. I believe that Dementia is seen not as an end to people’s lives but the start of a new journey to life. No two days are ever the same as no two people are ever the same and this is at the heart of the care that Signature provides for each and every individual. I am proud to be a part of the team here and being alongside our residents and their loved ones is the best feeling, also striving to ensure all residents receive the best care possible and to the highest standard.

Residential Care Manager

Jasmine Donaldson

I have worked in the care industry since 2017 within different sectors including domiciliary, mental health, support working and assisted living. After graduating with a degree in Psychology from Reading University, I explored the idea of developing my career into the managerial side of care. I joined Signature at Coombe Hill Manor as the Residential Care Manager in July 2024 and was delighted to join such a strong, committed team. Caring is my passion, and I am dedicated to providing the best care for our residents. I am very proud to work alongside and oversee such a kind and compassionate care team.

Nurse Care Manager 

Oksana Lukashyk

I have recently joined Signature as Nurse Care Manager. After graduating as a nurse from the university Autonoma de Lisboa, I spent 2 years working for Barchester care home before joining the Royal hospital for neuro-disability where I spent 4 years there. I find fulfilment in working with other members of the team to ensure continuity of care for our residents. It is important to me to help residents get the best care possible in the best setting for each individual. My favourite part of the job is working with my team of nurses, mentoring, empowering and developing them, as well as interacting with residents and their loved ones on a regular basis.

People Services Manager

Riona Scannell

I have been working at Signature Coombe Hill Manor since March 2018. Working in a care setting was new to me, having been in the banking sector all of my working life, but I have to say that I have fallen in love with the care sector. The first time I came to Coombe Hill Manor was for an interview for my current role. From the minute I walked in the front door, I was met with smiles and a feeling of warmth. I felt at ease even though I had an interview to undergo. Since then, I have been in awe of how deeply staff and management care about what they do. One of my responsibilities is to recruit staff for the home. The team and I ensure we recruit people who will embrace the ‘Signature Values’ so that our residents can continue to expect high levels of care and service excellence.

Head Chef

Steve Carey

I began my career as a professional chef in 1980 and after many enjoyable and successful years in hotels and restaurants, I decided to join the care home sector through Signature in late 2021 in a regional capacity. During my time at regional level, I have worked in many Signature kitchens with some amazing people having gained an idea of what the company is about and how much they care about the wonderful service they provide. Working with Signature has allowed me to really express myself as a chef and add to my already vast experience. After spending time on the road, I have decided to settle down and dedicate myself to the wonderful residents and team at Signature at Coombe Hill Manor. My aim is to use my knowledge of food production and preparation and along with the requirements of our residents, to bring them the best possible dining experience.

Restaurant Manager

Jeanette James

I have been in hospitality for several years, originally involved in the planning and organisation of events. I used to run my own beach resort in Sharm El Sheik, Egypt, for 8 years. Signature was my ingress to the care industry, and I couldn’t have chosen a better company. I find my role extremely rewarding and I’m very proud to be part of the team who started the Coombe Hill Manor unit. It really makes me feel like I’m part of a family. I’m well aware of my responsibilities, as catering to seniors and their special diet requirements can be challenging. I’m really glad that Signature places me in an environment where I can easily and very efficiently do so.