My mother has been at Coombe Hill Manor for a year. She has quite severe dementia. The staff at Coombe are extremely patient and kind. My mum is always treated with dignity and sensitivity. She has a lovely room which is always clean and tidy. The food is good, and her changing dietary needs are catered for. My mum loves going to the garden which is beautifully maintained. The activities provided are wonderful, and there are also trips out. I would have no hesitation in recommending Combe Hill Manor as an excellent care home. L T (Daughter of Resident) – Coombe Hill Manor
My mother has been at Coombe Hill Manor for a year. She has quite severe dementia. The staff at Coombe are extremely patient and kind. My mum is always treated with dignity and sensitivity. She has a lovely room which is always clean and tidy. The food is good, and her changing dietary needs are catered for. My mum loves going to the garden which is beautifully maintained. The activities provided are wonderful, and there are also trips out. I would have no hesitation in recommending Combe Hill Manor as an excellent care home.
I cannot recommend Coombe Hill Manor more highly. The staff are so kind, patient, and caring and always available to chat about any concerns we might have. They helped us so much with the actual move, keeping us fully updated on how she was settling. All her needs are met and she is treated with dignity and respect even when her behaviour is challenging. She is settling well and enjoying the many stimulating activities provided. My family and I could not be happier with our choice of home. Penny L (Daughter of Resident) – Coombe Hill Manor
I cannot recommend Coombe Hill Manor more highly. The staff are so kind, patient, and caring and always available to chat about any concerns we might have. They helped us so much with the actual move, keeping us fully updated on how she was settling. All her needs are met and she is treated with dignity and respect even when her behaviour is challenging. She is settling well and enjoying the many stimulating activities provided. My family and I could not be happier with our choice of home.
My mum, who has dementia, has been at Signature Weybridge since August last year. We have made her room feel like home with all her furniture and ornaments, and she enjoys the atmosphere of the lovely communal spaces, the garden, and especially the bistro area where she can read her newspapers, chat with people and enjoy the entertainment and activities on offer. I now have total peace of mind knowing that Mum is being very well cared for and that she is safe and in a lovely environment. Many thanks to all the wonderful staff. Sophie T (Daughter of Resident) – Signature at Weybridge
My mum, who has dementia, has been at Signature Weybridge since August last year. We have made her room feel like home with all her furniture and ornaments, and she enjoys the atmosphere of the lovely communal spaces, the garden, and especially the bistro area where she can read her newspapers, chat with people and enjoy the entertainment and activities on offer. I now have total peace of mind knowing that Mum is being very well cared for and that she is safe and in a lovely environment. Many thanks to all the wonderful staff.
We moved our parents to Reigate Grange from another local residential care home. The difference in the level of service was a significant improvement on what we had previously experienced. The staff are professional, attentive and caring, the facilities are modern, well appointed and very clean. We have seen a noticeable improvement in our parent's well-being and their participation in the numerous and varied activities that Reigate Grange makes available to the residents. Warren G (Son of Resident) – Signature at Reigate Grange
We moved our parents to Reigate Grange from another local residential care home. The difference in the level of service was a significant improvement on what we had previously experienced. The staff are professional, attentive and caring, the facilities are modern, well appointed and very clean. We have seen a noticeable improvement in our parent's well-being and their participation in the numerous and varied activities that Reigate Grange makes available to the residents.
The manager has been such a supportive presence for us during this challenging time. Having someone who genuinely cares who has helped us with these important as been amazing, her enthusiasm really shines through. I can't praise this care home enough, all the staff have shown exceptional care and patience when dealing with my father who can be challenging at times. The food is also truly divine, thanks again for everything and making my father feel so welcome. Sarah C (Daughter of Resident) – Signature at Reigate Grange
The manager has been such a supportive presence for us during this challenging time. Having someone who genuinely cares who has helped us with these important as been amazing, her enthusiasm really shines through. I can't praise this care home enough, all the staff have shown exceptional care and patience when dealing with my father who can be challenging at times. The food is also truly divine, thanks again for everything and making my father feel so welcome.
We are delighted with the care and kindness shown to her in the almost two months since she first arrived at Signature Highgate. I can do no better than to quote one of her closest chums who told us: 'She is far more relaxed, bright and content than we've seen for ages. So good to see her doing so well.' Q F (Brother of Resident) – Signature at Highgate
We are delighted with the care and kindness shown to her in the almost two months since she first arrived at Signature Highgate. I can do no better than to quote one of her closest chums who told us: 'She is far more relaxed, bright and content than we've seen for ages. So good to see her doing so well.'
My wife has been cared for by Signature for only three weeks. After an unhappy experience elsewhere Signature has proved to be an amazing discovery. I can now relax knowing she is in safe, caring hands. none of the staff wait to be asked but offer help non-stop. We all know that recruiting care staff is tough but someone has chosen brilliantly. I see miles of smiles and I know where I am going for five-star care when I need help myself. J A (Husband of Resident) – Signature at Highgate
My wife has been cared for by Signature for only three weeks. After an unhappy experience elsewhere Signature has proved to be an amazing discovery. I can now relax knowing she is in safe, caring hands. none of the staff wait to be asked but offer help non-stop. We all know that recruiting care staff is tough but someone has chosen brilliantly. I see miles of smiles and I know where I am going for five-star care when I need help myself.
Signature at Highgate is an exceptional home. The care team look after my mum so well and with pride. All staff are amazing and make me feel welcome. I highly recommend this home. They will put your mind at ease and make the journey seamless. U P (Daughter of Resident) – Signature at Highgate
Signature at Highgate is an exceptional home. The care team look after my mum so well and with pride. All staff are amazing and make me feel welcome. I highly recommend this home. They will put your mind at ease and make the journey seamless.
I am so grateful for the care and support my grandmother receives at Signature Caversham. From the very first visit, we knew it was the right place for her. The staff are professional, incredibly kind and compassionate and always making her feel at home. Thank you for taking care of my grandma. Rhian G (Granddaughter of Resident) – Signature at Caversham
I am so grateful for the care and support my grandmother receives at Signature Caversham. From the very first visit, we knew it was the right place for her. The staff are professional, incredibly kind and compassionate and always making her feel at home. Thank you for taking care of my grandma.
Since my sister has been in Signature she has been treated with kindness and compassion by everyone at the home. I cannot praise the staff too highly as they do their work efficiently and always with a smile. She needs a great deal of care but nothing is too much trouble. I would recommend Signature Banstead as a top class care home. S M (Sister of Resident) – Signature at Banstead
Since my sister has been in Signature she has been treated with kindness and compassion by everyone at the home. I cannot praise the staff too highly as they do their work efficiently and always with a smile. She needs a great deal of care but nothing is too much trouble. I would recommend Signature Banstead as a top class care home.
I was struck by the speed with which the staff remembered my name and connected my wife and me to her sister who has become a resident. Their attention to detail and their caring nature have made us feel entirely confident in leaving my wife's sister in their hands. She has complex needs which they are attending to 24/7. Wonderful. Michael M (Relative of Resident) – Signature at Banstead
I was struck by the speed with which the staff remembered my name and connected my wife and me to her sister who has become a resident. Their attention to detail and their caring nature have made us feel entirely confident in leaving my wife's sister in their hands. She has complex needs which they are attending to 24/7. Wonderful.
At a time when it felt like my world was falling apart, I cannot begin to express my relief and gratitude for all the staff and carers at Signature Ascot. From our very first enquiry for respite care, the level of professionalism, efficiency and care have been superb. The genuine kindness and attention to an individual's needs is nothing short of first-class. I wholeheartedly recommend them. N W (Daughter of Resident) – Signature at Ascot
At a time when it felt like my world was falling apart, I cannot begin to express my relief and gratitude for all the staff and carers at Signature Ascot. From our very first enquiry for respite care, the level of professionalism, efficiency and care have been superb. The genuine kindness and attention to an individual's needs is nothing short of first-class. I wholeheartedly recommend them.
It has been a true delight to work with all the staff at Signature at Farnham Common. The transition of my 96-year-old mother, from home care to the professional care provided by Farnham Common, has been brilliant. The overall facilities, attitude, and friendliness of all involved has given me comfort that my mother has the very best care at this late stage of her life. I cannot express sufficient thanks. Liz G (Daughter of Resident) – Signature at Farnham Common
It has been a true delight to work with all the staff at Signature at Farnham Common. The transition of my 96-year-old mother, from home care to the professional care provided by Farnham Common, has been brilliant. The overall facilities, attitude, and friendliness of all involved has given me comfort that my mother has the very best care at this late stage of her life. I cannot express sufficient thanks.
From the moment we walked through the door we have received nothing but the very best help and service. My mum is so happy staying here which is a huge comfort knowing she is cared for just like a would care for her at home. Colin A (Son of Resident) – Signature at Farnham Common
From the moment we walked through the door we have received nothing but the very best help and service. My mum is so happy staying here which is a huge comfort knowing she is cared for just like a would care for her at home.
I can’t express how amazing Signature Farnham Common is. It’s a wonderful environment. So much to do if you want to join in. The food is excellent. The staff are superb, my dad has been given so much love and care. The staff were a pleasure to deal with. One in particular is fantastic. I feel for the first time in 16 months I can relax. Dad is doing so well. My dad was a little confused when he went in and said this is the best hotel I’ve ever been to! Nicky P (Daughter of Resident) – Signature at Farnham Common
I can’t express how amazing Signature Farnham Common is. It’s a wonderful environment. So much to do if you want to join in. The food is excellent. The staff are superb, my dad has been given so much love and care. The staff were a pleasure to deal with. One in particular is fantastic. I feel for the first time in 16 months I can relax. Dad is doing so well. My dad was a little confused when he went in and said this is the best hotel I’ve ever been to!
I feel incredibly fortunate to have found Signature and the team. Three members of staff I'm particular have been absolutely amazing. I cannot thank them enough. It truly feels like we’ve joined one big family. My mother-in-law frequently experiences ups and downs with her anxiety, but the team is always there to make her feel calm and comfortable. Thank you all again. Victoria R (Daughter-in-law of Resident) – Signature at Weybridge
I feel incredibly fortunate to have found Signature and the team. Three members of staff I'm particular have been absolutely amazing. I cannot thank them enough. It truly feels like we’ve joined one big family. My mother-in-law frequently experiences ups and downs with her anxiety, but the team is always there to make her feel calm and comfortable. Thank you all again.
Signature at Weybridge is truly wonderful. Mum and Dad have been resident now for three months and my brothers and I are delighted with all aspects of their new home. All staff that I've met, in whatever role, are friendly, caring and professional at all times. The facilities in general, the activities program and the food are all top-notch. It is such a relief to have found this amazing place to care for our parents. Thank you to you all! Justin C (Son of Resident) – Signature at Weybridge
Signature at Weybridge is truly wonderful. Mum and Dad have been resident now for three months and my brothers and I are delighted with all aspects of their new home. All staff that I've met, in whatever role, are friendly, caring and professional at all times. The facilities in general, the activities program and the food are all top-notch. It is such a relief to have found this amazing place to care for our parents. Thank you to you all!
Moving my fiercely independent mum with dementia to a care home wasn’t easy, but the staff have been amazing. Mum often speaks about their kindness, which means everything to us—knowing she’s safe, treated with dignity, and cared for warmly. The impressive facilities, engaging activities, and excellent food make it feel more like a hotel. I’m so glad she’s there. J G (Daughter of Resident) – Signature at Hendon Hall
Moving my fiercely independent mum with dementia to a care home wasn’t easy, but the staff have been amazing. Mum often speaks about their kindness, which means everything to us—knowing she’s safe, treated with dignity, and cared for warmly. The impressive facilities, engaging activities, and excellent food make it feel more like a hotel. I’m so glad she’s there.
Amazing care home. Our family had the privilege of helping my uncle celebrate his 100th birthday yesterday! With a jazz tribute! Just want to say a huge thank you to all the amazing staff you can feel the love and warmth they have in making this place truly fabulous! Thank you so much. Heidi J (Niece of Resident) – Signature at Farnham Common
Amazing care home. Our family had the privilege of helping my uncle celebrate his 100th birthday yesterday! With a jazz tribute! Just want to say a huge thank you to all the amazing staff you can feel the love and warmth they have in making this place truly fabulous! Thank you so much.
This feels more like a high-quality hotel than a care home—I couldn’t wish for nicer surroundings for my mother. The staff go the extra mile, making the assessment and move-in process quick and seamless, even managing her medications and GP registration. The beautiful premises and welcoming team create a lovely place for Mum to live and for us to visit. Most importantly, she couldn’t be happier. M N (Son of Resident) – Signature at Farnham Common
This feels more like a high-quality hotel than a care home—I couldn’t wish for nicer surroundings for my mother. The staff go the extra mile, making the assessment and move-in process quick and seamless, even managing her medications and GP registration. The beautiful premises and welcoming team create a lovely place for Mum to live and for us to visit. Most importantly, she couldn’t be happier.
Beautiful home with amazing care team, you are always welcomed with a smile and it's lovely to see my grandma making friends and enjoying life again. We looked at many homes in the area and from the moment we walked in, we knew this was going to be the best one for her. Rhian C (Granddaughter of Resident) – Signature at Farnham Common
Beautiful home with amazing care team, you are always welcomed with a smile and it's lovely to see my grandma making friends and enjoying life again. We looked at many homes in the area and from the moment we walked in, we knew this was going to be the best one for her.
Coombe Hill is a wonderful, happy place. My dad has been here for six months, and his progress after a stroke is remarkable. The activities and exercise classes cater to varied interests, and the food is excellent, with plenty of choices. The team is highly responsive and made a big fuss of Dad on his birthday, which he loved! I feel he’s in very good hands and often tell him how spoilt he is. Roisin S (Daughter of Resident) – Coombe Hill Manor
Coombe Hill is a wonderful, happy place. My dad has been here for six months, and his progress after a stroke is remarkable. The activities and exercise classes cater to varied interests, and the food is excellent, with plenty of choices. The team is highly responsive and made a big fuss of Dad on his birthday, which he loved! I feel he’s in very good hands and often tell him how spoilt he is.
The team at Coombe Hill are excellent—caring, supportive, and attentive to Mum’s needs, providing a wonderful environment for her recovery. From activities and physio care to excellent food and live entertainment, everything contributes to residents’ well-being and happiness. A special thanks to the nurses and carers for their tireless professionalism. Well done, CHM, for all you’ve done for Mum and our family! N T (Son of Resident) – Coombe Hill Manor
The team at Coombe Hill are excellent—caring, supportive, and attentive to Mum’s needs, providing a wonderful environment for her recovery. From activities and physio care to excellent food and live entertainment, everything contributes to residents’ well-being and happiness. A special thanks to the nurses and carers for their tireless professionalism. Well done, CHM, for all you’ve done for Mum and our family!
A first-class facility. The staff are incredibly helpful and caring. On arriving a month ago, nothing was a problem., making life for us as relatives much easier. The way they have helped my mother join in with activities and the gentle manner of the care is exceptional and my sisters and I are pleased to have moved our mother to this facility as she is safer and better cared for than in her home. P W (Son of Resident) – Coombe Hill Manor
A first-class facility. The staff are incredibly helpful and caring. On arriving a month ago, nothing was a problem., making life for us as relatives much easier. The way they have helped my mother join in with activities and the gentle manner of the care is exceptional and my sisters and I are pleased to have moved our mother to this facility as she is safer and better cared for than in her home.
It was a difficult time caring for my mother at home with progressive Dementia with care visits during the day but unfortunately, after a fall at home she was admitted to the hospital and I knew I had to increase her care. The staff at The Signature Care home in Caversham were absolutely fantastic, in giving reassurance to me and my mother that she would be looked after and we haven't been disappointed. Thank you for the kindness and social interaction she needs. Gareth A (Son of Resident) – Signature at Caversham
It was a difficult time caring for my mother at home with progressive Dementia with care visits during the day but unfortunately, after a fall at home she was admitted to the hospital and I knew I had to increase her care. The staff at The Signature Care home in Caversham were absolutely fantastic, in giving reassurance to me and my mother that she would be looked after and we haven't been disappointed. Thank you for the kindness and social interaction she needs.
Signature is such a lovely and friendly home. From the moment you walk in the door, you are made to feel welcome. The live entertainment is great, and the staff encourages my mum who loves to sing and dance to join in which doesn't take much persuasion. The care she has received has been outstanding. Thank you. Andrew R (Son of Resident) – Signature at Caversham
Signature is such a lovely and friendly home. From the moment you walk in the door, you are made to feel welcome. The live entertainment is great, and the staff encourages my mum who loves to sing and dance to join in which doesn't take much persuasion. The care she has received has been outstanding. Thank you.
Mum came to Signature for respite care initially. The quality of care and stimulation of activities have proved to us that this really is the best place for Mum to be. We are always made very welcome no matter when we visit. Mum is thriving with the attentive care being given, the food and having fun with trips out and visitors to the home. As her daughter, I no longer need to worry about her - my visits are always a pleasure. Estelle C (Daughter of Resident) – Signature at Caversham
Mum came to Signature for respite care initially. The quality of care and stimulation of activities have proved to us that this really is the best place for Mum to be. We are always made very welcome no matter when we visit. Mum is thriving with the attentive care being given, the food and having fun with trips out and visitors to the home. As her daughter, I no longer need to worry about her - my visits are always a pleasure.
Dad moved in to Signature Bentley House at the end of June where he was very comfortable. We could also relax in the knowledge that all the staff were looking after Dad well and had his best interest at heart. The staff were incredibly caring, kind and compassionate (to all of us) and for that I thank you all for looking after Dad so well in his last months. However, I will be popping in from time to time to enjoy the fabulous hot chocolate in reception. Roger W (Son of Resident) – Signature at Bentley House
Dad moved in to Signature Bentley House at the end of June where he was very comfortable. We could also relax in the knowledge that all the staff were looking after Dad well and had his best interest at heart. The staff were incredibly caring, kind and compassionate (to all of us) and for that I thank you all for looking after Dad so well in his last months. However, I will be popping in from time to time to enjoy the fabulous hot chocolate in reception.
My friend has resided at Bentley House for many years on the dementia floor. The staff have always been so friendly and caring towards all the residents and visitors from what I have seen during my time visiting. Nothing seems to be too much trouble when speaking to the staff, no matter how big or small the task is. The home is immaculate, with wonderful settings and daily activities for the residents to enjoy! I always enjoy my time spent there. S W (Friend of Resident) – Bentley House
My friend has resided at Bentley House for many years on the dementia floor. The staff have always been so friendly and caring towards all the residents and visitors from what I have seen during my time visiting. Nothing seems to be too much trouble when speaking to the staff, no matter how big or small the task is. The home is immaculate, with wonderful settings and daily activities for the residents to enjoy! I always enjoy my time spent there.
Bentley House is a beautiful, welcoming home with incredible staff. From care teams to reception, everyone greets Dad with warmth, making him feel valued and part of an extended family. No request is too much, and they personalise his care thoughtfully. We feel truly blessed to have Dad here and hope he continues to enjoy this amazing care for years to come. Marie Z (Daughter of Resident) – Signature at Bentley House
Bentley House is a beautiful, welcoming home with incredible staff. From care teams to reception, everyone greets Dad with warmth, making him feel valued and part of an extended family. No request is too much, and they personalise his care thoughtfully. We feel truly blessed to have Dad here and hope he continues to enjoy this amazing care for years to come.
A big thank you to Signature at Banstead for helping my parents settle in so quickly. Over the past 16 months, they’ve enjoyed many activities and social events, and the caring staff always go above and beyond to ensure their happiness. As a family, we’re relieved and delighted they’ve settled in and made new friends. Sally S (Daughter of Resident) – Signature at Banstead
A big thank you to Signature at Banstead for helping my parents settle in so quickly. Over the past 16 months, they’ve enjoyed many activities and social events, and the caring staff always go above and beyond to ensure their happiness. As a family, we’re relieved and delighted they’ve settled in and made new friends.
Since my sister has been in Signature she has been treated with kindness and compassion by everyone at the home. I cannot praise the staff too highly as they do their work efficiently and always with a smile. She needs a great deal of care but nothing is too much trouble. I would recommend Signature at Banstead as a top class care home. S M (Sister of Resident) – Signature at Banstead
Since my sister has been in Signature she has been treated with kindness and compassion by everyone at the home. I cannot praise the staff too highly as they do their work efficiently and always with a smile. She needs a great deal of care but nothing is too much trouble. I would recommend Signature at Banstead as a top class care home.
My husband and I moved into Signature at Banstead at the beginning of October. We were both a bit uncertain as to whether or not we had done the right thing but believe me it has proved to be so right. Everyone is so friendly and caring. There is a lovely atmosphere and the carers are so caring, but so is everyone. Do not think there is an Assisted Living Home better than this one. Shirley W (Resident) – Signature at Banstead
My husband and I moved into Signature at Banstead at the beginning of October. We were both a bit uncertain as to whether or not we had done the right thing but believe me it has proved to be so right. Everyone is so friendly and caring. There is a lovely atmosphere and the carers are so caring, but so is everyone. Do not think there is an Assisted Living Home better than this one.
Signature is a happy place and I always enjoy visiting my grandmother. The staff go above and beyond for my family. You are always welcomed with friendly faces. Today was the fete and we all had a lot of fun, including my 2-year-old son who loved dancing. H M (Granddaughter of Resident) – Signature at Ascot
Signature is a happy place and I always enjoy visiting my grandmother. The staff go above and beyond for my family. You are always welcomed with friendly faces. Today was the fete and we all had a lot of fun, including my 2-year-old son who loved dancing.
I wanted to write to thank all the staff at Signature at Ascot for the incredible care that they provided for my mother for the two and half years that she was in the home with dementia. The care they provided was outstanding and the support and comfort they gave to us as a family and particularly to my father was incredible. We can't thank them enough. M H (Daughter of Resident) – Signature at Ascot
I wanted to write to thank all the staff at Signature at Ascot for the incredible care that they provided for my mother for the two and half years that she was in the home with dementia. The care they provided was outstanding and the support and comfort they gave to us as a family and particularly to my father was incredible. We can't thank them enough.
The care my Mother has received has been wonderful. The warmth and kindness shown by the staff here go above and beyond. Signature Ascot really is a very special place. Not only has my Mother had excellent care, my sister and I have been supported along the way and been shown such care and kindness. S M (Daughter of Resident) – Signature at Ascot
The care my Mother has received has been wonderful. The warmth and kindness shown by the staff here go above and beyond. Signature Ascot really is a very special place. Not only has my Mother had excellent care, my sister and I have been supported along the way and been shown such care and kindness.
I came to Coombe Hill Manor for short-stay respite care following my hip replacement operation - to get me back on my feet and totally rehabilitated. Due to the incredibly uplifting atmosphere, the wonderful, friendly and professional staff, the beautiful spacious rooms, the delicious food and fantastic gardens - I recovered from my operation very quickly. This care home is extremely well managed and the positive management philosophy filters down through all the staff, to create a welcome, supportive and caring environment. J M (Resident) – Coombe Hill Manor
I came to Coombe Hill Manor for short-stay respite care following my hip replacement operation - to get me back on my feet and totally rehabilitated. Due to the incredibly uplifting atmosphere, the wonderful, friendly and professional staff, the beautiful spacious rooms, the delicious food and fantastic gardens - I recovered from my operation very quickly. This care home is extremely well managed and the positive management philosophy filters down through all the staff, to create a welcome, supportive and caring environment.
My Mother has been a resident at Coombe Hill Manor for just over 3 months. She moved in following a fall at home and other health issues which signalled that her existing home was no longer fit for purpose. Mum immediately felt safe and secure. The staff are delightful. The food is of a particularly high standard and Mum is at risk of putting on weight. She has had a couple of minor ailments over the last few weeks and I have been impressed by how quickly they have been picked up by the nursing staff and the appropriate medical intervention made. I can relax in the knowledge that Mum is in very capable hands. Laurence H (Son of Resident) – Coombe Hill Manor
My Mother has been a resident at Coombe Hill Manor for just over 3 months. She moved in following a fall at home and other health issues which signalled that her existing home was no longer fit for purpose. Mum immediately felt safe and secure. The staff are delightful. The food is of a particularly high standard and Mum is at risk of putting on weight. She has had a couple of minor ailments over the last few weeks and I have been impressed by how quickly they have been picked up by the nursing staff and the appropriate medical intervention made. I can relax in the knowledge that Mum is in very capable hands.
The team at Coombe Hill are excellent. Really caring and supportive. They understood Mum's needs and provided a great environment for her to rest and recover. We cannot thank them enough. From the activities to the physio care, the excellent food, to the musicians that would come and entertain the residents, these all add towards their daily well-being and happiness. Also, got to thank the nurses and carers, who were tireless in their professionalism. Well done CHM for brilliant team and everything you've done for Mum and our family N T (Son of Resident) – Coombe Hill Manor
The team at Coombe Hill are excellent. Really caring and supportive. They understood Mum's needs and provided a great environment for her to rest and recover. We cannot thank them enough. From the activities to the physio care, the excellent food, to the musicians that would come and entertain the residents, these all add towards their daily well-being and happiness. Also, got to thank the nurses and carers, who were tireless in their professionalism. Well done CHM for brilliant team and everything you've done for Mum and our family
Signature is a great setting for a care home. It's interior is like a nice hotel and helps residents to feel like they are having a luxurious experience. The staff are wonderful, always going above and beyond. You feel safe leaving your loved ones in their care. L H (Granddaughter of Resident) – Signature at Hendon Hall
Signature is a great setting for a care home. It's interior is like a nice hotel and helps residents to feel like they are having a luxurious experience. The staff are wonderful, always going above and beyond. You feel safe leaving your loved ones in their care.
My mum has dementia but is fiercely independent so moving her to a care home has not been an easy decision. The staff have been amazing and my mum talks of how kind they are. This means everything to us, to know she is safe, treated with dignity and respect and warm kindness. The facilities are impressive, there are lots of activities and the food is very, very good. It's very much like a hotel in many respects. I'm so glad she's there. J G (Daughter of Resident) – Signature at Hendon Hall
My mum has dementia but is fiercely independent so moving her to a care home has not been an easy decision. The staff have been amazing and my mum talks of how kind they are. This means everything to us, to know she is safe, treated with dignity and respect and warm kindness. The facilities are impressive, there are lots of activities and the food is very, very good. It's very much like a hotel in many respects. I'm so glad she's there.
I will never be able to thank the care team at Hendon Hall enough. From the very warm welcome on the day my lovely mum moved in, to her last days, even caring for me who slept in the room with mum for her final five nights. The entire team treated mum with dignity, respect and with such kindness. We enjoyed a delicious afternoon tea to celebrate mum's birthday, again the team helped us create special memories. Hendon Hall is a truly exceptional place. L W (Daughter of Resident) – Signature at Hendon Hall
I will never be able to thank the care team at Hendon Hall enough. From the very warm welcome on the day my lovely mum moved in, to her last days, even caring for me who slept in the room with mum for her final five nights. The entire team treated mum with dignity, respect and with such kindness. We enjoyed a delicious afternoon tea to celebrate mum's birthday, again the team helped us create special memories. Hendon Hall is a truly exceptional place.
Signature has been life-changing. From the start, the service has been fast, friendly, and reassuring. Knowing my father is in good hands with a well-organised team and excellent facilities is a massive relief during a challenging time. The caring team encourages his involvement in the community while respecting his privacy. Signature has truly enhanced my father’s life—and ours as a family. R B (Daughter of Resident) – Signature at Highgate
Signature has been life-changing. From the start, the service has been fast, friendly, and reassuring. Knowing my father is in good hands with a well-organised team and excellent facilities is a massive relief during a challenging time. The caring team encourages his involvement in the community while respecting his privacy. Signature has truly enhanced my father’s life—and ours as a family.
As soon as you walk in, the place feels immediately like a five-star hotel, rather than a care home. They really encourage social events and activities, and for residents to take part in everyday life as much as possible. Every member of staff we come across is friendly and welcoming and has time to chat. Richard A (Son of Resident) – Signature at Highgate
As soon as you walk in, the place feels immediately like a five-star hotel, rather than a care home. They really encourage social events and activities, and for residents to take part in everyday life as much as possible. Every member of staff we come across is friendly and welcoming and has time to chat.
From the moment my mother arrived, she was made to feel at home, with staff making such a fuss of her. Her accommodation is spacious, bright, and immaculately clean. Every team member is professional, caring, and thoughtful. The food is truly 5-star—I’d join her for meals every day if I could! The quality of care and the home itself has far exceeded our expectations. Thank you! M B (Daughter of Resident) – Signature at Highgate
From the moment my mother arrived, she was made to feel at home, with staff making such a fuss of her. Her accommodation is spacious, bright, and immaculately clean. Every team member is professional, caring, and thoughtful. The food is truly 5-star—I’d join her for meals every day if I could! The quality of care and the home itself has far exceeded our expectations. Thank you!
Walking into Reigate Grange, there’s an immediate buzz and warmth. The smiling, welcoming staff show genuine affection and respect for residents. It feels like a favourite hotel—professionally run but truly homely. The café and shared spaces are inviting and redefine what a care home can be. Visiting a relative, you might even want to stay yourself! Jane W (Daughter of Resident) – Signature at Reigate Grange
Walking into Reigate Grange, there’s an immediate buzz and warmth. The smiling, welcoming staff show genuine affection and respect for residents. It feels like a favourite hotel—professionally run but truly homely. The café and shared spaces are inviting and redefine what a care home can be. Visiting a relative, you might even want to stay yourself!
My mother has been at Signature at Reigate Grange from when it opened in 2018. The care she has received, as a resident with Alzheimer's and crippling arthritis, has been nothing but outstanding. The staff treat my mother with the utmost respect. They are patient and kind and genuinely concerned for her well-being. Donatella E (Daughter of Resident) – Signature at Reigate Grange
My mother has been at Signature at Reigate Grange from when it opened in 2018. The care she has received, as a resident with Alzheimer's and crippling arthritis, has been nothing but outstanding. The staff treat my mother with the utmost respect. They are patient and kind and genuinely concerned for her well-being.
My husband has only been a resident for a few weeks after a long spell in hospital but already the benefits of his move to Reigate Grange are very evident and for the first time in many months I am beginning to relax, knowing that he is truly being well looked after. S M (Wife of Resident) – Signature at Reigate Grange
My husband has only been a resident for a few weeks after a long spell in hospital but already the benefits of his move to Reigate Grange are very evident and for the first time in many months I am beginning to relax, knowing that he is truly being well looked after.
Our Mum moved into Signature of Ascot a couple of days ago. I have to say, so far the service from the time we said we would like to go ahead to Mum's arrival has been excellent! The team were so welcoming to both myself and Mum on her first day, and she is already saying how much she loves it there and how lovely the staff are! What I love about Sig Lucie J (Daughter of Resident) – Signature at Ascot
Our Mum moved into Signature of Ascot a couple of days ago. I have to say, so far the service from the time we said we would like to go ahead to Mum's arrival has been excellent! The team were so welcoming to both myself and Mum on her first day, and she is already saying how much she loves it there and how lovely the staff are! What I love about Sig
At a time when it felt like my world was falling apart, I cannot begin to express my relief and gratitude for all the staff and carers at Signature Ascot. From our very first enquiry for respite care, the level of professionalism, efficiency and care have been superb. The genuine kindness and attention to an individual's needs is nothing short of first-class. I wholeheartedly recommend them. Cathy G (Daughter of Resident) – Signature at Ascot
My grandma arrived 8 weeks ago, although it has been a rollercoaster with her health. I can only say the care that my grandma has received is above expectations. Nothing is too much. We can come in whenever we want, couldn't ask for anything more...other than a huge thank you to the team in all areas! Sarah S – (Granddaughter of Resident) – Signature at Ascot
My grandma arrived 8 weeks ago, although it has been a rollercoaster with her health. I can only say the care that my grandma has received is above expectations. Nothing is too much. We can come in whenever we want, couldn't ask for anything more...other than a huge thank you to the team in all areas!
My partner, at 54, has advanced Alzheimer's and faced challenges in other care homes, but since moving here, she’s had no issues. The caring staff and management have made a huge difference—I see it in her smiles. The home is modern, clean, and her room is immaculate, with plenty of activities and excellent food. The care and dignity she receives are truly ten out of ten. Thank you! Graham H (Partner of Resident) – Signature at Caversham
My partner, at 54, has advanced Alzheimer's and faced challenges in other care homes, but since moving here, she’s had no issues. The caring staff and management have made a huge difference—I see it in her smiles. The home is modern, clean, and her room is immaculate, with plenty of activities and excellent food. The care and dignity she receives are truly ten out of ten. Thank you!
My mum has been a resident at Signature at Caversham since opening. She transferred from another care home, so we already had care home experience. At the time of transfer my mum was unhappy, staying in bed all day and frankly didn’t want to continue living. The change in her has been amazing. The care from the staff has been fantastic. She gets up every day and joins in all the activities offered. We believe that Signature has given her a new lease of life. Anne S (Daughter of Resident) – Signature at Caversham
My mum has been a resident at Signature at Caversham since opening. She transferred from another care home, so we already had care home experience. At the time of transfer my mum was unhappy, staying in bed all day and frankly didn’t want to continue living. The change in her has been amazing. The care from the staff has been fantastic. She gets up every day and joins in all the activities offered. We believe that Signature has given her a new lease of life.
We thoroughly recommend the home. My father moved here aged 100 years. Daddy has constantly said how excellent the staff are. They are attentive, respectful and so kind. The atmosphere is cheerful and welcoming for all the family, while also understanding of all complex needs. Above all this, Daddy loves the decor of the place and he has been able to join in activities that he wouldn't have been at home. Caroline F (Daughter of Resident) – Signature at Caversham
We thoroughly recommend the home. My father moved here aged 100 years. Daddy has constantly said how excellent the staff are. They are attentive, respectful and so kind. The atmosphere is cheerful and welcoming for all the family, while also understanding of all complex needs. Above all this, Daddy loves the decor of the place and he has been able to join in activities that he wouldn't have been at home.
My mum has been at Signature, Weybridge since Spring 2022, and I’m just as impressed now as I was in her first year. The staff’s kindness and excellent care continue, and Mum is happy, content, and speaks highly of her carers. She enjoys activities, outings, and afternoons in the Bistro. Living far away, it gives me peace of mind knowing Mum is safe, happy, and well cared for. Thank you, Signature. S M (Daughter of Resident) – Signature at Weybridge
My mum has been at Signature, Weybridge since Spring 2022, and I’m just as impressed now as I was in her first year. The staff’s kindness and excellent care continue, and Mum is happy, content, and speaks highly of her carers. She enjoys activities, outings, and afternoons in the Bistro. Living far away, it gives me peace of mind knowing Mum is safe, happy, and well cared for. Thank you, Signature.
I have been a resident at the Grange for 5 months and I have nothing but praise for the kind and friendly staff. I have always been looked after with thoughtfulness, patience and good humour. The home is purpose-built with wonderful facilities. It's light, beautifully furnished and warm. The meals are quite delicious and there is always a choice available. There are plenty of activities should you wish to join in. All in all, a perfect home. D C (Resident) – Signature at Reigate Grange
I have been a resident at the Grange for 5 months and I have nothing but praise for the kind and friendly staff. I have always been looked after with thoughtfulness, patience and good humour. The home is purpose-built with wonderful facilities. It's light, beautifully furnished and warm. The meals are quite delicious and there is always a choice available. There are plenty of activities should you wish to join in. All in all, a perfect home.
Signature at Highgate does not feel like a residential care home. The staff are all attentive, helpful and subtle in the way that they support my mother so that they seem more like caring friends than carers. She can remain independent in all her choices and activities while accessing a full range of in-house entertainment. As an example, saying that she likes opera, several operas have been screened in the cinema especially for her. The facilities are more like a luxury hotel with food freshly prepared for each dinner from a small but varied and healthy menu. Guests are always welcome and can be hosted in her private apartment or the public lounges with free coffee and cakes provided. Saying that she likes granola for breakfast, it appeared on the menu by day 3! P R (Son of Resident) – Signature at Highgate
Signature at Highgate does not feel like a residential care home. The staff are all attentive, helpful and subtle in the way that they support my mother so that they seem more like caring friends than carers. She can remain independent in all her choices and activities while accessing a full range of in-house entertainment. As an example, saying that she likes opera, several operas have been screened in the cinema especially for her. The facilities are more like a luxury hotel with food freshly prepared for each dinner from a small but varied and healthy menu. Guests are always welcome and can be hosted in her private apartment or the public lounges with free coffee and cakes provided. Saying that she likes granola for breakfast, it appeared on the menu by day 3!
I’m very impressed with the care for my 96-year-old mother. The warm, friendly staff are always attentive to her needs. Signature’s first-class facilities, including beautiful lounges, a restaurant, a cinema, and bar, are exceptional. Mum loves the daily entertainment and activities, which always leaves her smiling when I visit. Thank you, Hendon Hall! Jane M (Daughter of Resident) – Signature at Hendon Hall
I’m very impressed with the care for my 96-year-old mother. The warm, friendly staff are always attentive to her needs. Signature’s first-class facilities, including beautiful lounges, a restaurant, a cinema, and bar, are exceptional. Mum loves the daily entertainment and activities, which always leaves her smiling when I visit. Thank you, Hendon Hall!
Coombe Hill is a wonderful, happy place. My Dad has been here for six months and the progress that he has made in that time, following a stroke, is remarkable. Mark made the whole process of moving my Dad in seamless and stress-free. He could not have been more helpful and compassionate. The activities and exercises classes on offer are wide-ranging to suit a variety of interests. There is also enough space to be as private as you wish. The daily menu offers a huge range of choices and the standard of food, which I have sampled many times, is excellent. The staff are warm, gentle and respectful with an excellent sense of humour. I feel my dad is in very good hands and I often tell him how spoilt he is (particularly on his birthday when everyone made such a fuss of him)! Roisin S (Daughter of Resident) – Signature at Coombe Hill Manor
Coombe Hill is a wonderful, happy place. My Dad has been here for six months and the progress that he has made in that time, following a stroke, is remarkable. Mark made the whole process of moving my Dad in seamless and stress-free. He could not have been more helpful and compassionate. The activities and exercises classes on offer are wide-ranging to suit a variety of interests. There is also enough space to be as private as you wish. The daily menu offers a huge range of choices and the standard of food, which I have sampled many times, is excellent. The staff are warm, gentle and respectful with an excellent sense of humour. I feel my dad is in very good hands and I often tell him how spoilt he is (particularly on his birthday when everyone made such a fuss of him)!
My mother is staying at this excellent home, and we’re beyond impressed with the care, facilities, food, and surroundings. Above all, the exceptional kindness and patience shown to us all standout. The luxurious premises feel like a cruise ship, with a happy, friendly atmosphere and plenty of activities. We can’t praise the team highly enough! Eleanor C (Daughter of Resident) – Signature at Caversham
My mother is staying at this excellent home, and we’re beyond impressed with the care, facilities, food, and surroundings. Above all, the exceptional kindness and patience shown to us all standout. The luxurious premises feel like a cruise ship, with a happy, friendly atmosphere and plenty of activities. We can’t praise the team highly enough!
My friend has resided at Bentley House for many years on the dementia floor. The staff have always been so friendly and caring towards all the residents and visitors from what I have seen during my time visiting. Nothing seems to be too much trouble when speaking to the staff, no matter how big or small the task is. The home is immaculate, with wonderful settings and daily activities for the residents to enjoy! I always enjoy my time spent there. S W (Friend of Resident) – Signature at Bentley House
My dad arrived at Signature care home in September last year. He has a diagnosis of dementia. It was initially difficult for Dad to settle into his new environment; however, with the support of excellent management and an exceptionally wonderful care team, Dad is now settling in well. G C (Daughter of Resident) – Signature at Banstead
My dad arrived at Signature care home in September last year. He has a diagnosis of dementia. It was initially difficult for Dad to settle into his new environment; however, with the support of excellent management and an exceptionally wonderful care team, Dad is now settling in well.
My mother stayed at Signature at Ascot for respite care after suffering a nasty break of her wrist. The staff were very friendly and helpful which included taking her back to the hospital for outpatient appointments. They even made her a birthday cake as her birthday fell during her stay. Highly recommended. Charles D (Son of Resident) – Signature at Ascot
My mother stayed at Signature at Ascot for respite care after suffering a nasty break of her wrist. The staff were very friendly and helpful which included taking her back to the hospital for outpatient appointments. They even made her a birthday cake as her birthday fell during her stay. Highly recommended.
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