In order to provide the quality of care and attention to our residents enjoy, it’s vital that we employ and retain staff who excel in their commitment to our resident’s needs. Today we celebrated those values with our ‘reward and recognition’ event. Residents voted for those staff they felt excelled in the service they provided and we presented prizes to nominees and winners from all departments. Why not call into Pembroke House, and experience the quality of service which our residents believe sets us apart from other care homes.