Unfortunately, we are all in the most challenging of times due to the ongoing spread of Coronavirus.
The health, well-being and safety of everyone in our homes is of the utmost importance to us and our primary objective is to keep both our residents and staff as safe as possible. For anyone concerned, we are here to provide support and guidance in addition to short or longer term care packages.
Previously, we have requested that visits to the home be deemed as essential only and we thank you for your support with this directive as we appreciate how difficult this is for people who just want to spend regular time with their loved ones.
This week we have also introduced screening for all of our visitors and staff to help eliminate risk where we can. That said, we are now unfortunately in a position whereby we need to take further action as the gravity of the situation escalates. We have therefore taken the difficult decision to close the home to all visitors until further notice. Necessary visits by medical professionals shall continue along with new residents making Signature their home, any exceptional circumstances involving a resident are to be discussed with the General Manager and a proper protocol agreed.
I thank you again for your continued support and understanding. Be reassured that we will continue to monitor and act swiftly on public health advice and I will of course update you in line with any further changes.
If you have any questions in the meantime, please do not hesitate to contact the relevant home’s General Manager or Signature’s support office.
Signature Senior Lifestyle