Congratulations to Reigate Grange- A fantastic CQC inspection
Well done from everyone at Signature to General Manager Sarah-Jane Carpenter and the entire team
at Reigate Grange. The five key areas gave an overall score of good and one “Outstanding” for Responsive.
Sarah-Jane said ”I am so absolutely delighted with the outcome. To achieve this within our first year of opening has been amazing. Every single member of my team has played a valued part in this success and that fills me with pride. Team Reigate Rocks!
The CQC Inspector said” There was a positive staff culture and this was reflected in a happy and friendly atmosphere. People, relatives and staff felt listened to and well supported. Quality assurance processes were in place to monitor the service provided. The provider and registered manager were committed to ensuring a culture of continuous improvement.
As the good news travelled around the home, staff, residents and families joined in the celebrations!