Signature at Southbourne Management Statement

Signature at Southbourne is a Care Home that supports residents in our  Assisted Living, and Dementia community. The home is overseen by our General Manager and a team of Heads of Department who are all subject matter experts in their chosen field.

The home has 87 apartments that are dedicated to our  Assisted Living and Dementia communities. The number of Carers on duty will be determined by the residents’ individual needs.

The care that each resident requires and receives is recorded on our electronic recording system. Residents have the use of the call bell system when required ensuring that we are on hand when needed.

Resident care is overseen by the Deputy Manager and Care Managers who also provide guidance to the care teams, ensuring that the service is fully compliant with the regulations.

In addition, we have a dedicated catering team who serve main meals in our restaurants and a housekeeping team who are responsible for the cleanliness of the home including resident apartments. A dedicated activities team are responsible for arranging in-house events and organising excursions using our own minibus. Our home has a reception area which is operated twelve hours a day, ensuring that all visitors receive a warm welcome and are signed in and out of the home.

All Signature staff are trained to meet best practice standards for their respective roles including but not limited to; the Skills for Care recommended Care Certificate standards, all new to social care employees are automatically offered the opportunity to complete their Level 2 Health & Social Care Qualification.