the Bentley House team

General Manager

Emma Franklin

I began my career in care at the age of 16, working part time as a Housekeeper while still at college. Spending time with residents quickly sparked a passion for care, and I soon left college to become a full time Care Assistant. I spent my first ten years in the sector before taking the opportunity to travel, exploring Thailand, Australia, Vietnam, Malaysia and South America over an 18 month period.

On my return, I spent the next 14 years developing my career from Senior Care Assistant to Assisted Living Coordinator, then Regional Care Coordinator, supporting homes across the business before stepping into a General Manager role. I later joined Signature Senior Lifestyle, first as General Manager at Elton House and then transferring to Bentley House.

With 30 years in the care industry, I feel just as passionate about supporting residents today as I did when I was 16. Providing exceptional care, leadership and a true sense of home for our residents continues to be a privilege and a joy.

Residential Care Manager

Kiran Iqbal

I have worked in health and social care for more than 20 years. I have progressed through different roles throughout my career. I have completed Level 5 in Health and Social Care in Leadership and Management and currently I am working towards CIPD Level 5 in People Management. I have a background of a qualified nurse and midwife and have experience of working with different client groups, such as dementia, learning disabilities, assisted living, nursing and residential care. I am a very hardworking and passionate person. As the Residential Manager, I believe that it is important to be approachable and willing to help others. I pride myself in having a friendly and open approach to residents, their loved ones nd team members.

Dementia Care Manager

Andrea Bailey

I am excited to start my new role at Signature at Bentley House. I look forward to meeting the residents, loved ones and team members who make this home so warm and welcoming.

Client Liaison Manager

Dominic North

I have had the pleasure of being part of the Bentley House family since 2018, working in a variety of roles across the home. In my current position, I am the first point of contact for families beginning their journey to find the right caring environment for their loved ones.

I truly enjoy welcoming people into Bentley House and showcasing our exceptional facilities, luxurious surroundings and the incredible team who make our home so special. Supporting families at such an important time and helping them feel confident in their decisions is one of the most rewarding parts of my role.