the Bentley House team

Client Liaison Manager

Cassie Hinton

I am delighted to be part of the team at Bentley House, bringing with me many years experience working in a client facing environment. My role involves me meeting new prospective residents and their families and helping to guide them through the process of finding the best care home for them, as well as offering emotional support for the families and prospective residents who are experiencing this current journey.

I feel very privileged in being a part of being able to ensure families that their loved ones with us at Bentley will have the best quality care and enjoy every day they have with us! .

Client Liaison Manager

Dominic North

I have had the pleasure of being a part of the Bentley House family for 4 years now, working in various roles around the home. My role at Bentley House means I am the first point of contact for families starting out on that journey to find the best fit in terms of a caring environment for their loved ones. I really enjoy being able to showcase the exceptional facilities, luxurious surroundings and incredible staff members that Bentley are extremely fortunate to have.

Dementia Care Manager

Carol Quinn

When I was at school my ambition was always to be a nurse for as long as I can remember.

Didn’t like school much so when I was 15 I left school and was lucky to be employed as a cadet nurse. I was excited and spent 3 years in that position, after which I trained to become a nurse for those with special needs and years later trained as a general nurse.

Deviated once after my son was born and I moved back up north. I was “Matron” in charge of what seemed like hundreds of babies and small children in Pontins Holiday camp. Quite an experience.

I have worked in a care home setting for the past 27 years!

Many years have passed since my time as a cadet nurse, but I still have the same passion for caring for people.

I have a son still living at home, and a daughter and one beautiful grandson who now live in Spain so enjoy trips to the sun.

Residential Manager

Michelle Humphreys

I have worked in health and social care for 8 years. I have progressed throughout my career by achieving level 2,3,4 and 5 in health and social care Management. I have worked as a Care Manager in domiciliary, covering two boroughs, Epping and Harlow; however, my heart is within a home setting and have been a Residential Manager for 5 years.

I am very passionate about my role and the residents are at the heart of all I do. Seeing smiles on others that I and my team help and support is worth more than anything. Going home feeling extremely proud that we have made a difference to someone’s life. I would describe myself as a friendly, polite, approachable and kind person, always willing to help others and always willing to learn mote to expand my knowledge.
I thrive to support others to progress in their careers, as I have learnt over the years with a supportive Manager, you can become anything you desire. I will ensure that I always ‘wake up with determination and go to bed with satisfaction’

Nursing Manager

Shiji Mathew

I have been working in care/nursing industry for 28 years. I graduated as BSc Nurse in 1992 in India. Started my career as nurse since then. Initial 2 years I worked in India in a Multi Super Specialty Medical College Hospital, from nurse role to Ward In charge role.
In 1994 I moved to Kuwait, worked in Ministry of health in surgical unit as nurse to Ward in charge.
In 2006 moved to UK and started my career in UK. Worked for few health care providers in different roles such as nurse, Dementia manager, Deputy Manager and home manager.
When Bentley house about to open I always used to tell my colleagues that I am going to Bentley House when it opens. My word came true. I got the job as nurse at Bentley house and started my career with Signature. I promoted as nursing care manager in 2019.
I am responsible for managing the nursing team and to work with them in making clinical decisions, to make a difference in our resident’s lives where possible. I love my team and really appreciate their hard work and team spirit. The team is very dedicated in their role. I feel very privileged to be part of such a lovely, caring team who are dedicated to maintaining the best quality of life for all our residents.