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General Manager 

Claire Cullen 

I am delighted at my appointment as General Manager, Signature Ascot Grange, which commenced on the 15th April 2019.
I’ve been within care for 21 years in which I have managed a number of homes during my career as well as supporting additional homes regionally.

originally began my career in Finance progressing to a Senior Finance Business Partner role in the Health Sector before deciding to move to an operational role having enjoyed the resident experience and being able to influence a difference to enhance the lives of the individuals, we are privileged to care for.

On a personal level, I have been married to my husband Paul, for 24 years and have two wonderful boys, Scott & Ed. Family and friends are incredibly important to me with my weekends and holidays always full of social events and quality time together. Holidays, eating out and planning events are all things I thoroughly enjoy with shopping in any form being an all-time passion.

William Burke

Customer Liaison Manager

Having worked in the luxury care industry for the last seven years, I am enormously excited to be working at Signature’s beautiful home, Ascot Grange. My role as Client Liaison Manager will be the first point of contact and as a guide for families and individuals seeking advice on moving in with us which can be a hugely emotional time for all concerned.

I look forward to welcoming our new residents and seeing them thrive in their stunning new home.

Helene Cross

Care Services Manager

I am thrilled to have joined Ascot Grange, where I’ve seen a real commitment in delivering quality care by a dedicated, caring and professional team. As a Registered Nurse, I have over 33 years of experience which is applied in a variety of clinical settings with an interest in medical nursing and specialist knowledge in diabetes, cardiology and cancer care.  I have spent the last 20 years working in acute hospitals within the independent sector, working as a clinical service director.

My passion and focus are to provide high quality, person-centred care to patients and their families within a safe environment to the highest standards. I also believe in supporting and developing the team around me to aspire to deliver the best care and to develop their own skills, knowledge and experience.  excited

Candy Guo

Dementia Care Manager

I am originally from China, where I trained as a general nurse. I have worked in the care sector for over 10 years, specialising in dementia care. The most enjoyable part of my role is the residents, all of whom have fantastic life stories and to whom I owe so much. I had the privilege to join the Ascot Grange team in the role of a Dementia Care Manager.

My passion in dementia care is to support the care team in providing the unique and highly skilled person-centred care for those living with dementia, to maintain a fulfilling, meaningful and dignified lifestyle in a safe and friendly environment.

Alison Johnson

Residential Care Manager

I made the decision to go into social care after my own family had grown up, which allowed me to pursue a career of my choice.
My background is in dementia, where I started as a carer and progressed to head of care (Assistant Manager). I completed during this period my levels 3 and 5 diplomas in health and social care. I also completed my diploma in Leadership and Management.

I would describe myself as being both passionate and dedicated to providing exceptional care for the people I am helping to support. I also recognise the importance of supporting my team and encouraging us all to work in unity, with the only goal being to provide the best care possible for all our residents.

Lukas Marchlewski

Restaurant Manager

I’ve been working in the hospitality industry for over 12 years and feel delighted to be part  Ascot Grange.

I have a mixture of experiences gathered from different establishments, mostly 4 and 5-star hotels and award-winning restaurants. I strive for perfection, both in floor service as well as in food presentation, which enables our residents to experience five-star dining. My priority is to make our residents are looked after; talking them through the menu choices and all their individual nutritional/dietary requirements.

I enjoy working closely with the head chef which helps me deliver impeccable and friendly service. We offer food forums for our residents which gives them the chance to express their comments on the food and service offered. Our regular food forums are a great opportunity for residents to provide feedback, which we duly note and action upon to ensure that every resident has the best possible experience.

Georgia Grace 

Activity Manager 

I Joined Ascot Grange two years ago initially as an activity assistant and moving recently to Activity Manager. As the activity manager, I aim to produce an activity program that is designed to meet everyone social, physical, emotional and spiritual needs within their individual limitations. My approach is to promote independence and improve residents self-esteem.

My history I have gained a degree in Human Communication Science, after which I Joined the Priory as an occupational therapy assistant working with children who had a range a special need, whilst at the Priory, I gain a lot of knowledge of behavioural strategies and how these can be implemented to promote independence. I then Joined the NHS at Bucks Hospital providing home assessments and treatment plans for parent and children with learning difficulties to enhance their skills and development.