Other Questions | Signature Care Homes

Other Questions

Other Questions

  • Can family members and friends take me out when they come to visit?

    Yes, of course. Our homes are perfectly positioned within easy reach of excellent travelling links. We also encourage family and friends to visit whenever they want to.

  • Can I bring my pets?

    We know many people rely on their pets for companionship, and in order to help you feel most at home we do welcome pets at the General Manager’s discretion. Please ask when first looking round your home of choice.

  • Can I bring my own furniture and bed linen?

    Our apartments are rented on an unfurnished basis, so residents can either bring their own familiar pieces of furniture or treat themselves to new items. Either way, we encourage people to bring whatever makes their environment feel like home. We will happily provide good-quality bed linen should you wish or you are welcome to supply your own.

  • Do your residents participate in the running of the homes?

    We encourage all our residents to attend a variety of forums held regularly to ensure the home is run according to their wishes. This includes a monthly residents meeting, food and beverage committees and health and safety meetings. The General Manager of each community is always available for feedback and there are residents’ suggestion cards. All recommendations are discussed at management meetings.

  • Mealtimes are really important. Is there sufficient variety and quality of food?

    At Signature we pride ourselves on both the quality and flexibility of our catering. The breakfast menu offers a wide range of hot or cold options, and the lunchtime and evening meals are three courses each with “light bite” options for those with smaller appetites.

    There are always specials on offer, as well as great choices from our lunch and supper menus. Our chefs take a personal interest in the individual preferences and nutritional requirements of our residents and can cater for any food allergies or special food requirements, using fresh local and home-grown ingredients when possible.

    As an organisation we have won a number of awards for the quality of our food, something we are exceptionally proud of!

    Ultimately, of course, the proof of the pudding is in the eating! This is why anyone interested in joining one of our homes is invited to come and meet our teams, view the building and sample the food beforehand.

  • Signature apartments are described as luxurious, distinctive, premium quality. What does this mean in practice?

    Predominantly this means space, light and exceptional quality. Even our smallest studio apartments are generously sized, as are our one- and two-bedroom apartments. Our apartments are larger than most other care home providers offering the highest quality accommodation in the sector.

    Most of our suites come unfurnished, which allows our residents to bring in those special pieces of furniture and memories from their home, which helps our apartments feel instantly like a real home from home.

    All our homes are finished to an exceptional standard. Signature homes are purpose-built, which means each has been designed with our residents in mind. Every development incorporates up-to-date construction techniques and technologies, such as under-floor heating, exceptional sound-proofing standards and state-of-the-art alarm safety systems.

    Although very modern in design, our buildings have grace, presence and elegance. All Signature homes are carefully designed to fit in with the architectural styles of their localities.

    Finally, it means high-quality fixtures and fittings in each apartment, reflected in the carpets, curtains, light fittings and kitchenettes, all of which are designed to complement your own furniture, whatever its style.

  • Are all your apartments en suite?

    Yes, all our apartments incorporate spacious modern wet-room-style bathrooms. In addition, most homes have spa bathrooms for a fantastic bathing experience.

  • Remaining active is really important to me. What types of activities do you provide?

    We offer a wide range of social activities, including exercise, entertainment and a number of clubs, such as gardening, wine tasting, bridge and flower arranging. All activities programmes are arranged around the interests and needs of our residents.

    For further information, please see the Activities section within Personal Care.

  • Is your staff training linked to a national standard?

    Yes. All our internal and external training is accredited and reviewed regularly. With regard to external training, we work with local training companies offering individualised training packages that complement our own very high standards.

    We ensure all team members are fully qualified for the position they hold and that they participate in ongoing training programmes based on the requirements of their current and future roles within the company.

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