Testimonials

Testimonials

For the kindness, respect and support I do not believe Moorlands Lodge can be surpassed, added to which, the standard of accommodation and facilities is second to none. It is a great relief to feel complete confidence that my mother is receiving great support during the traumatic process of moving her in. I really wish we had done it sooner.

Kay T
Moorlands Lodge - Hindhead
Relative of Resident


This care home is well run and staff are kind and professional. If you have any concerns talk to them, it is an extension of your family and a partnership. I am so pleased with the home that I have told my family that when I need a care home I would like to go to a Signature home.
I have learnt that as people get older they are not always easy and that you can only do your best and try not to feel guilty, we all have our lives to live!

Entertainment and outings don't always interest my mum but that's her choice, the residents who join in seem to be the happiest. Food is a huge part of residents day and on the whole is of a very high standard, we must remember that food for the elderly has to be nutritious, appetising and easy to eat as many have difficulty chewing, this is well understood by the chef and he has the job of giving the majority what they want following the regular menu forums that are held for the residents.

I am so glad that I found this home for my mum.

Marie Claire K
Moorlands Lodge - Hindhead
Relative of Resident


My mum has Alzheimer/mixed dementia. We cared for her as a family for three years but it became impossible for us. I couldn't believe a place like Moorlands existed. The staff are so committed and kind - not just to my mum but the family too. I know she is safe and cared for 24-7. I can't recommend Moorlands highly enough.

Francesca M
Moorlands Lodge - Hindhead
Relative of Resident


Having to move a loved one into a care home is heart breaking both for the individual and the family. Signature supported all and went well beyond the call of duty. Giving the residents respect and wherever possible a feeling of independence makes this place so different. Staff that are permanent and not agency have given my mother stability. They know her well and as such are able to offer the best quality of care. As time passes we are all at ease knowing our mother is receiving the best care and quality of life.

Jeremy Q
Rosebery Manor - Epsom
Relative of Resident


It is charming in every way - a home from home but 100% nicer!

From the receptionist onwards, everyone was wonderful - food was delicious, an utterly brilliant chef. They manage to create a wonderful atmosphere of a first class hotel with a lot of personal attention and warmth.

Jane P
Wimbledon - Wimbledon
Resident


I really enjoyed my stay at The Beeches even only for a short stay. The staff were very caring and supportive. The facilities that I needed were all provided by the home. I strongly recommend this home to live in.

LG
The Beeches - Brentwood
Resident


Bentley House has been truly life-changing for the whole family. We are now relaxed and happy in the knowledge that my mother in law is happy, safe, and genuinely looked after. All the staff are amazing, so caring and personal. We cannot fault the place!

Lucy F
Bentley House - Hertford
Relative of Resident


It is early days, but from the time we dropped in unannounced to the time my mother has been at Moorlands we have been very happy. The Welcome, "accommodating", and the staff have really put themselves out to help my 97 year old mother - who like many was very reluctant to move into a Care Home! - and so far she says she can't believe her luck. The layout of the home, the lovely reception rooms all make it feel as if the residents are on holiday or on a cruise ship. There is a good choice of Menu and many options of activities on offer. No one is made to join in, nor are made to feel 'left out' if they choose not to join. In fact, is almost as good as living in their own homes without all the bother. Highly recommended.

Valerie S
Moorlands Lodge - Hindhead
Relative of Resident


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