Testimonials

Testimonials

My Dad moved into Parklands initially for respite, this was a difficult decision for the family to make as we have placed Dad in two other care homes for respite, but it was clear that this didn't work for him or us as a family and felt we had to move him and find somewhere where he would be happy

Parklands Manor welcomed Dad at short notice and really made the transition seamless. I can't thank them enough. All staff were amazing, they got to know Dad and what he liked doing.

The home is amazing, surroundings are fab, care staff and management are very friendly and caring, they have truly made a difference!

A huge thank you to Parklands and I would highly recommend the home. It has given us that reassurance that Dad is receiving excellent care.

Cheryl
Parklands Manor - Chertsey
Relative of Resident


Finally my friend is living his life again
!

My friend was extremely worried about moving from the care home he was in to Cliveden Manor as it would be a completely different way of life for him. Rather than him being in a care home where the majority of the people were very sick and therefore unable to do any activities, he was moving to somewhere where there would be activities, if he wished, throughout each day. He needed to fit out his apartment, for the first time in his life he would have to choose furniture and bedding, so all in all a huge change for him.

We were reassured that every question we asked was answered clearly and truthfully. We ordered the furniture and it was delivered to the apartment and signed for by the staff there, so we didn't have to go over to sort out the delivery. We put the furniture together and moved as much of my friend's clothing over so that when he visited it before moving in, he knew that he was moving into a lovely new setting.

Since moving in, when he was welcomed by all the staff, which was appreciated, he has enjoyed the activities and tried out new things, and been out in the mini bus a few times, which he has thoroughly enjoyed. He has found things of interest to do and is living again. The food has been excellent and having two different places to eat has been really nice, and the fact that meal times aren't set at one time but a range given.

Coralie K
Cliveden Manor - Marlow
Friend of Resident


My wife and I are both aged 89 years. We moved into Bentley House on the 2nd of March 2015. The move was far less stressful than anticipated thanks to the help received from the staff. We settled in very quickly and after 2 months are both very satisfied with the care and attention we are receiving. Most of the staff are kind, considerate and a joy to be with. They show immediate use alongside their capability that is very professional.

Hector L
Bentley House - Hertford
Resident


Thank you. All is sorted and nan has moved in - within a day already there is such a big difference in her, and it's the best thing to witness and feel like we are gradually getting her back.
I can't thank everyone enough for their support this week in making the transition as smooth as possible for her and us. Nothing is too much for anyone. Everyone has been complete superstars. A special thanks to one of the maintenance guys, who went out of his way to sort me a phone charger after an agonising wait on Wednesday; Mel, who looked after nan yesterday and gave her a bath, hair wash and moisturised her from top to bottom - Nan said she felt like a different person; and Jo, who has been checking in on nan (and I) over the past days and shows a true love and compassion towards the residents, which is a pure joy to see.

I will forever be grateful for meeting with you and for your tour of Pembroke House, as I feel that Nan is now in the best place and the best caring hands.

Carley
Pembroke House - Camberley
Relative of Resident


I am in good health and came here to be closer to my family, for the excellent care and accommodation. Should I need care in the future I know it will be available here. The staff are caring,

Ethel P
Rosebery Manor - Epsom
Resident


My father went into The Beeches respite care for two weeks. From start to finish from the receptionist to the admin staff, to the cleaners, to the carers he was treated with the utmost respect and friendliness. The home was spotless and welcoming.

RM
The Beeches - Brentwood
Relative of Resident


Looked at many homes and even tried one for my mum who stayed 2 months in one. Found Moorlands by chance and it was my luckiest day in a long while. Even during the final build stage the management let me look and select the best room for mothers needs. Rooms are mini flats with great outlook. Independent living, not nursing home feel. More like a hotel with amazingly caring staff from chef to manager. Can even have a family meal in special room provided. Just wonderful.

Andy Brown
Moorlands Lodge - Hindhead
Relative of Resident


This care home is well run and staff are kind and professional. If you have any concerns talk to them, it is an extension of your family and a partnership. I am so pleased with the home that I have told my family that when I need a care home I would like to go to a Signature home.
I have learnt that as people get older they are not always easy and that you can only do your best and try not to feel guilty, we all have our lives to live!

Entertainment and outings don't always interest my mum but that's her choice, the residents who join in seem to be the happiest. Food is a huge part of residents day and on the whole is of a very high standard, we must remember that food for the elderly has to be nutritious, appetising and easy to eat as many have difficulty chewing, this is well understood by the chef and he has the job of giving the majority what they want following the regular menu forums that are held for the residents.

I am so glad that I found this home for my mum.

Marie Claire K
Moorlands Lodge - Hindhead
Relative of Resident


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