Testimonials

Testimonials

I have lived here since November 2017. My first impression was a surprise at the non-institutional and relaxed atmosphere rather like that of a good hotel! The staff are efficient and caring and create an atmosphere of friendship and community.
There are plenty of activities for all tastes. It was lovely to be able to bring my own furniture and indeed I could have brought a dog or a husband! With my poor health, I am confident in the meticulous care taken by the nursing staff.

Valerie B.
Rosebery Manor - Epsom
Resident


What is not to like!!
Delightful, friendly and caring.
Respect of one's privacy.
In my own home town.
All staff helpful.

Pamela O
Bentley House - Hertford
Resident


My Mother has been an independent competent woman all her life but at 89 and suffering from dementia she needed care but was not willing to accept it. The staff at CHM knew what to do & gradually she is settling in. I highly recommend CHM. It's a beautiful home with wonderful staff.

Andrea E
Coombe Hill Manor - Kingston upon Thames
Relative of Resident


Lovely ambience, spacious room, friendly, honest and attentive staff. Superb, tasty and variety of meals - highly recommended. Am tempted to book myself in!

Myrna H
Wimbledon - Wimbledon
Relative of Former Resident


The Beeches is a wonderful place for my mother to live out the rest of her life. The building itself is very pleasing - more like a hotel than a residential/nursing home. The activities team offer a wide range of bingo for residents to take part in and there is a cinema and cafe for the residents to socialise with each other and visitors. There are 2 restaurants providing very good food with lots of menu choices and a team of staff who wait on the residents. The nursing and caring staff are all excellent and most importantly very caring and patient. I have complete peace of mind knowing that they will take great care of my mother and keep her safe for me.

Wendy B
The Beeches - Brentwood
Relative of Resident


From an initial inquiry some months ago I found CHM extremely helpful, informative, caring and sensitive. No pressure to decide, just sound advice and guidance. My mother arrived for rest and recuperation and is so happy has decided to stay. The level of care from all staff is wonderful and cannot be faulted.

Catherine E
Coombe Hill Manor - Kingston upon Thames
Relative of Resident


The quality and standard of apartments at Moorlands Lodge is outstanding. The same for all the facilities. But it is the high standard of care, the friendliness yet professionalism of all the staff and the family atmosphere that makes me happy that my mum can live there. A wonderful place because of its staff and management (or is that staff lead by management).

Peter H
Moorlands Lodge - Hindhead
Relative of Resident


Making the decision to leave your family home of over 50 years and move into a Care Home environment is frightening and takes courage. Our father felt able to make that decision in large part because of the exceptional quality of Cliveden Manor.

From our first visit we were very impressed with the care and attention paid to its design, decor, facilities and staff. It has the air of a good quality hotel, welcoming, flexible and responsive to the needs and preferences of its residents and their families and friends. In the communal areas, the reception, lounge/cafe areas and dining room there is a lively buzz of residents enjoying each other's company, entertaining visitors and chatting to staff.

Most impressive and reassuring for us and for our father is the attitude and approach of all the managers and staff. During the transition when our father decided to stay for a trial month, they could not have been more helpful in ensuring that the move was as painless as possible. Since then everyone has been routinely friendly, courteous and respectful, perfectly happy to stop for a chat and to respond immediately to any requests and concerns.

Jane
Cliveden Manor - Marlow
Relative of Resident


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