Testimonials

Testimonials

My father is getting the best care he could. If he cannot feed himself there is someone to help him, the carers make sure he gets plenty of fluids, and there is plenty of food to choose from. It is very very clean. Dad is safe and secure. There are plenty of activities for all (if they can take part). There are lovely gardens to sit in or walk around. Members of staff take residents out, who cannot go on their own. I am very happy with South Lodge, staff are very friendly.

Christine R
Relative of Resident

This is one of the best facilities I have encountered in 35+ years in healthcare.
It has the look and feel of a 5-star hotel. Visiting was a pleasure for all the family.
Apartments vary and stay priced according to size and care needs, staffing levels are high and from waiting and maintenance to the care team, all are proud to work there and shower residents with love.
It is a large home but the care teams are floor based and strong relationships soon develop.
My mother had long resisted help; we were at crisis point, we persuaded her to go in for two weeks and on the third day she asked to stay.
Her pain was managed, ulcers improved immediately, things that had caused anxiety also removed e.g. falling, getting to the loo, eating well and isolation.
The activities were excellent - music, bridge, quizzes, trips out as well as 1-2-1, there were also events e.g. brass band, visiting horse.
Her passing was perfect, peaceful, GP and care staff sensitive; all family wishes met. If you can afford South Lodge, go.

Holly M.
Relative of Resident

My friend has recently stayed for respite following her operation. The care delivered was fantastic. The apartment was well equipped and the food was excellent. I was able to join her for lunch in their superb restaurant and we were treated like royalty by all of the staff. I will definitely be booking my place here when the time comes.

Rachael G
Friend of Resident

Clean, spacious, welcoming and well furnished. Sitting rooms and bedrooms for residents is a brilliant idea. Good kind and respectful staff. Incredible large garden, well maintained which offers good walks for residents. No smell.

Fiona M
Relative of Resident