Testimonials

Testimonials

I have visited my brother three times. The first time he was asleep initially when I went in, so I was given a tour of Pembroke House. I was impressed by the quality of the facilities and by the knowledgeable and caring staff. My second visit confirmed this view. Today when I saw my brother he recognised us and said- "You don't want to end up in a home but if you do this is the place to be. The staff are lovely." It was very heartwarming to hear this after some very challenging times for him and his family.

J.B.
Pembroke House - Camberley
Relative of Resident


Excellent carers very well trained. All staff very observant and helpful. Treat us all as individuals know by name.

Jane C
Rosebery Manor - Epsom
Resident


Having been to several homes as my Mother's dementia has progressed, I can confidently say that Cliveden Manor is outstanding. The staff are so very kind and caring to her, and there are enough lovely and well-trained staff to ensure our Mother has the very best. In addition the whole environment is very carefully designed to provide a safe and attractive environment for her. That incidentally makes it a lovely place for family and friends to visit. I would also highlight the activities team, who are constantly finding ways to provide stimulation for he residents.

In summary - we are very happy indeed!

Nick H
Cliveden Manor - Marlow
Relative of Resident


My mum has Alzheimer/mixed dementia. We cared for her as a family for three years but it became impossible for us. I couldn't believe a place like Moorlands existed. The staff are so committed and kind - not just to my mum but the family too. I know she is safe and cared for 24-7. I can't recommend Moorlands highly enough.

Francesca M
Moorlands Lodge - Hindhead
Relative of Resident


Moorlands has delivered on all their promises. They are very capable of looking after seriously unwell residents with failing health. First class service and very caring staff. It's expensive but it is worth it and gives a real peace of mind.

Jenny A
Moorlands Lodge - Hindhead
Relative of Resident


Everything was excellent - no complaint!?

Good atmosphere.

Spotlessly clean.

Would come back! - maybe October.

Amazing time and good friends made.

Didn't get welcome pack at arrival but got flowers!

Nancy N
Miramar - Herne Bay
Respite Resident


My mother has lived at Rosebery Manor for 5 months and she is very settled and happy there. The staff are extremely friendly and caring and know all the residents by name. The rooms are very comfortable and it is more like a hotel than a care home. There are great facilities which include two restaurants, a cafe, conservatory and garden, activities room cinema and hairdressers. My mum enjoys the regular trips out on the two minibuses. The level of care is very good and the care staff are sensitive and well trained. My mum is recently widowed and all the staff at Rosebery Manor have gone out of their way to help her through this difficult time. As a result she feels very secure in her new environment and there is a strong sense of community. I would highly recommend Rosebery Manor as a result of my mum's experience of care there.

Andrea C
Rosebery Manor - Epsom
Relative of Resident


The Beeches is a wonderful place for my mother to live out the rest of her life. The building itself is very pleasing - more like a hotel than a residential/nursing home. The activities team offer a wide range of bingo for residents to take part in and there is a cinema and cafe for the residents to socialise with each other and visitors. There are 2 restaurants providing very good food with lots of menu choices and a team of staff who wait on the residents. The nursing and caring staff are all excellent and most importantly very caring and patient. I have complete peace of mind knowing that they will take great care of my mother and keep her safe for me.

Wendy B
The Beeches - Brentwood
Relative of Resident


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