Testimonials

Testimonials

The staff are excellent

I have lived at Loxley Park for 7 months and moved here because I wanted to be somewhere that could meet my future care needs. I think all the staff are excellent and enjoy the choice and quality of the food served in the restaurant.

Dennis G
Loxley Park - Loxley
Resident


I really enjoyed my stay at The Beeches even only for a short stay. The staff were very caring and supportive. The facilities that I needed were all provided by the home. I strongly recommend this home to live in.

LG
The Beeches - Brentwood
Resident


Having to move a loved one into a care home is heart breaking both for the individual and the family. Signature supported all and went well beyond the call of duty. Giving the residents respect and wherever possible a feeling of independence makes this place so different. Staff that are permanent and not agency have given my mother stability. They know her well and as such are able to offer the best quality of care. As time passes we are all at ease knowing our mother is receiving the best care and quality of life.

Jeremy Q
Rosebery Manor - Epsom
Relative of Resident


Clean, spacious, welcoming and well furnished. Sitting rooms and bedrooms for residents is a brilliant idea. Good kind and respectful staff. Incredible large garden, well maintained which offers good walks for residents. No smell.

Fiona M
South Lodge - Stoneygate
Relative of Resident


I will have spent 5 weeks at the Miramar. I have been carefully monitored and all members of staff are extremely dedicated and my poor health has greatly improved. The activities team encouraged me to join in with other residents and the management allowed me to organise a charity quiz for Children in Need. This gave me great pleasure. My accommodation was excellent and I would strongly recommend The Miramar as a place to stay.

John L
Miramar - Herne Bay
Resident


Finally my friend is living his life again
!

My friend was extremely worried about moving from the care home he was in to Cliveden Manor as it would be a completely different way of life for him. Rather than him being in a care home where the majority of the people were very sick and therefore unable to do any activities, he was moving to somewhere where there would be activities, if he wished, throughout each day. He needed to fit out his apartment, for the first time in his life he would have to choose furniture and bedding, so all in all a huge change for him.

We were reassured that every question we asked was answered clearly and truthfully. We ordered the furniture and it was delivered to the apartment and signed for by the staff there, so we didn't have to go over to sort out the delivery. We put the furniture together and moved as much of my friend's clothing over so that when he visited it before moving in, he knew that he was moving into a lovely new setting.

Since moving in, when he was welcomed by all the staff, which was appreciated, he has enjoyed the activities and tried out new things, and been out in the mini bus a few times, which he has thoroughly enjoyed. He has found things of interest to do and is living again. The food has been excellent and having two different places to eat has been really nice, and the fact that meal times aren't set at one time but a range given.

Coralie K
Cliveden Manor - Marlow
Friend of Resident


Making the decision to leave your family home of over 50 years and move into a Care Home environment is frightening and takes courage. Our father felt able to make that decision in large part because of the exceptional quality of Cliveden Manor.

From our first visit we were very impressed with the care and attention paid to its design, decor, facilities and staff. It has the air of a good quality hotel, welcoming, flexible and responsive to the needs and preferences of its residents and their families and friends. In the communal areas, the reception, lounge/cafe areas and dining room there is a lively buzz of residents enjoying each other's company, entertaining visitors and chatting to staff.

Most impressive and reassuring for us and for our father is the attitude and approach of all the managers and staff. During the transition when our father decided to stay for a trial month, they could not have been more helpful in ensuring that the move was as painless as possible. Since then everyone has been routinely friendly, courteous and respectful, perfectly happy to stop for a chat and to respond immediately to any requests and concerns.

Jane
Cliveden Manor - Marlow
Relative of Resident


This care home is well run and staff are kind and professional. If you have any concerns talk to them, it is an extension of your family and a partnership. I am so pleased with the home that I have told my family that when I need a care home I would like to go to a Signature home.
I have learnt that as people get older they are not always easy and that you can only do your best and try not to feel guilty, we all have our lives to live!

Entertainment and outings don't always interest my mum but that's her choice, the residents who join in seem to be the happiest. Food is a huge part of residents day and on the whole is of a very high standard, we must remember that food for the elderly has to be nutritious, appetising and easy to eat as many have difficulty chewing, this is well understood by the chef and he has the job of giving the majority what they want following the regular menu forums that are held for the residents.

I am so glad that I found this home for my mum.

Marie Claire K
Moorlands Lodge - Hindhead
Relative of Resident


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